850 Reviews in Hotelbeds
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Bogdan Brinzea
The worst customer care I ever seen in my life. They basically refuse to help . The person answering the phone was very rude .
I have sent them emails for 3 days and no answer . Never in my life I will use the hotelbeds services .
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Felicity Pardo
I'm about to hit 10 years in the company and I have enjoyed my journey. I'm excited about the next 10 years. GO HBX!
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Nathaniel Davis
I just found out that is platform is the third party thats using my email to book other people into the Rio hotel in Las Vegas. I can not get in contact with anyone from this company. I'm getting invoices every two weeks. This is a scam and …
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Alison Cassidy
If I could give them 0 starts I would. I accidently misdialed the hotel phone number and got this place instead. What a scam! While they did make reservations for the hotel I wanted, they asked me the price I saw online. They charged me …
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Elena Varianou Loucaides
Booked, paid issued voucher. After 9 days they sent an additional invoice demanding over Euro 2,300 because they made a mistake in inserting the correct room rate! Took 2 weeks to get a reply as to why I got this additional invoice. No …
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Kiran Kaur
I recently encountered a fraudulent scheme online that operates under the guise of Hotelbeds, offering supposed online optimization jobs. Falling victim to their deceitful tactics, I lost over $9000 CAD. This company employs deceptive …
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Jeff Ashley
I had an Amalfi Coast tour that Hotelbeds arranged through World Tours in Naples. I called on three consecutive days to confirm and was told we would be picked up outside of our hotel. On the day of the tour, nobody came. When I called, …
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Joel Hyrland
The worst experience I have ever had after traveling the world for two decades! They cost me way more than what I paid for the original transfer, I got delayed for several hours during the night and with a small kid by my side. I had to …
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Michael Beck
Reserved room for what was supposed to be the hotels website. It went over to beds this service. I only found out when I needed to change plans that the hotel was not able to accommodate. …
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Nika Bogdanić
The pickup from the hotel was supposed to be at 11am, after 2 calls in which they assured us we’re getting picked up in the next 5 minutes, no one is still here. Let’s see if we make it to the airport on time. Horrible service