Company Description Hotel Golden Tree, located on the pristine beachfront of Puri, offers breathtaking views of the Bay of Bengal. We pride ourselves on creating memorable experiences for guests with our luxurious rooms, designed to provide both comfort and modern amenities. Known for our exceptional hospitality, we ensure every guest feels at home, whether visiting for leisure or business. At Hotel Golden Tree, we strive to make every stay unforgettable with unparalleled service and convenience. Role Description This is a full-time, on-site role based in Puri for a Housekeeping Supervisor. The Housekeeping Supervisor will oversee daily housekeeping operations, ensure cleanliness standards are met, and coordinate with the laundry department to maintain top-notch service. Additionally, the role includes managing housekeeping staff, interacting with guests to address their needs, and ensuring overall customer satisfaction with cleanliness and service delivery. Qualifications Proven Supervisory Skills with the ability to manage and motivate housekeeping staff Proficiency in Housekeeping and Laundry operations Strong Customer Service and Communication skills to interact with guests and resolve queries effectively Attention to detail and organizational skills to uphold cleanliness and quality standards Prior experience in the hospitality industry is advantageous High school diploma or equivalent; certification in housekeeping management is a plus
As a Housekeeping Supervisor at Hotel Golden Tree in Puri, you will play a crucial role in overseeing daily housekeeping operations to ensure cleanliness standards are consistently met. Your responsibilities will include coordinating with the laundry department, managing housekeeping staff, and interacting with guests to address their needs effectively. Your goal is to uphold top-notch service delivery and maintain overall customer satisfaction with cleanliness standards. Key Responsibilities: - Supervise housekeeping staff, providing guidance and motivation to ensure efficient operations - Coordinate with the laundry department to manage linen and ensure timely cleaning services - Interact with guests to understand their requirements and address any concerns promptly - Uphold cleanliness and quality standards by conducting regular inspections and implementing corrective actions - Ensure exceptional customer service by resolving queries and maintaining a positive guest experience Qualifications: - Proven Supervisory Skills with the ability to manage and motivate housekeeping staff - Proficiency in Housekeeping and Laundry operations - Strong Customer Service and Communication skills to interact with guests effectively - Attention to detail and organizational skills to uphold cleanliness and quality standards - Prior experience in the hospitality industry is advantageous - High school diploma or equivalent; certification in housekeeping management is a plus,