Hospital Receptionist - Rotational shift

Job Summary

We are looking for a friendly, professional, and responsible Receptionist to manage front-office operations at our hospital. The candidate will be responsible for handling patient enquiries, appointment scheduling, registration, and ensuring a smooth patient experience.

Key Responsibilities

• Welcome and greet patients, visitors, and attendants professionally.
• Handle incoming calls and direct them to the appropriate departments.
• Manage patient registration and maintain accurate patient records.
• Schedule doctor consultations and manage appointments.
• Guide patients regarding OP consultations, departments, and hospital services.
• Coordinate with doctors, nurses, billing, and other departments.
• Handle patient enquiries and provide appropriate assistance.
• Maintain front-office records and daily reports.
• Ensure the reception area is clean, organised, and presentable.
• Handle patient concerns politely and escalate issues to the concerned department when required.
• Support billing and other front-office activities whenever necessary.

Eligibility & Requirements

• Minimum qualification: Any Degree / Diploma.
• Previous experience in hospital reception or front-office operations is preferred.
• Good communication and interpersonal skills.
• Basic computer knowledge and MS Office proficiency.
• Good patient-handling and customer-service skills.
• Ability to work under pressure and manage multiple tasks.
• Professional attitude, punctuality, and willingness to learn.

Shift Requirements

• Must be willing to work on a rotational shift basis.
• Flexibility to work morning, evening, and night shifts as per hospital requirements.
• Weekly off as per the hospital duty roster.

Preferred Candidate

Candidates with prior experience in a multi-speciality hospital, clinic, or healthcare front-office environment will be added advantage.

Intrested candidate can send their resume to whatsapp - 9342941820 / hrmanager@rkspecialityhospital.com

Job Location: Chromepet, Chennai

Pay: ₹8,800.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Work Location: In person