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Hiring For International Voice & Chat Process - Freshers are welcome

Hiring For International Voice & Chat Process - Freshers are welcome

Human Before Resource

0 - 5 years

1 - 4 Lacs

Chandigarh, Kanpur, Jaipur

Posted:2 weeks ago| Platform:

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Skills Required

Voice Process Inbound Customer Service Customer Service Solving Queries Inbound Calls Inbound Inbound Voice Process Communication Skills Bpo Voice Excellent Communication Skills Customer Care International Voice Fresher Hiring Customer Handling International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for Voice Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon Eligible candidates can connect with us at 9997196123 / 9147047908 (Call/ WhatsApp) 5 Days Work from Office (Both side transport) Work Experience- 0-3 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply NOTE: Interested candidates can share their profile directly at saloni@humanbeforeresource.com

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Human Before Resource

www.humanbeforeresource.com

Human Resources/Automation

San Francisco

50 Employees

134 Jobs

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