Hiring Desktop & Network support

Job Summary:

The Network & Desktop Support Executive is responsible for installing, maintaining, and troubleshooting desktop systems, laptops, printers, and network infrastructure. The role ensures smooth day-to-day IT operations by providing technical support to end users and maintaining network connectivity and security.

Key Responsibilities:

• Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT peripherals.
• Provide first-level technical support for hardware, software, operating systems, and network-related issues.
• Diagnose and resolve desktop, laptop, printer, and connectivity problems.
• Install, upgrade, and troubleshoot Windows operating systems and business applications.
• Configure and maintain LAN, Wi-Fi, routers, switches, and internet connectivity.
• Create and manage user accounts, passwords, and access permissions.
• Install antivirus software and ensure endpoint security updates are applied.
• Perform regular system maintenance, software updates, and data backups.
• Maintain IT asset inventory and documentation.
• Escalate complex technical issues to senior IT engineers or vendors when required.
• Support video conferencing systems and email client configuration.
• Ensure compliance with IT policies, security standards, and data protection guidelines.
• Respond to user support requests within defined service levels (SLA).

Qualifications:

• Bachelor's degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.
• Certifications such as CompTIA A+, Network+, Microsoft, or Cisco CCNA are an added advantage.

Contact Details:

Contact Number: 6385059597

Contact Person Name: Lingeshwar V

Work Location: In person