Hirepage Solutions

Role & responsibilities Qualification Any graduate (mandatory) Mode of Work(WFH or WFO) - WFO Interview process Versant, CD and OPS Interview Versant Threshold : 58 and above only Location Bangalore, Mumbai and Pune Shift Timing US shift, 9 hours working. Rotational off. Job description: Responsibilities: • Handle inbound/outbound calls and resolve candidate’s queries and complete job application. Respond to candidate’s queries over email/text. Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage Ensure Customer Satisfaction Requirements Excellent communication skills (verbal and written).-MUST Proven work experience in an international contact center environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST).