Job Overview : The Application Engineer is responsible for collecting customer demand information within the assigned industry in the India region, providing pre-sales product support, maintaining relationships with technical personnel, researching industry technology trends, supporting industry/product exhibitions/promotions, ensuring customer satisfaction, and assisting the sales team in securing orders. Key Responsibilities : 1.Product Promotion and Demand Collection : Collaborate with the sales team to conduct product promotions and technical communications Collect customer product demands and competitor information, reporting findings to the company. 2.Technical Relationship Maintenance : Continuously maintain relationships with technical personnel of target clients to understand product selection changes, new product development directions, and other product-related insights. Promote the alignment of company's industry products with client needs. 3.Technical Support : Provide comprehensive pre-sales and post-sales support, including explanations of product performance, guidance on product selection, instructions for product trial setup and debugging, and troubleshooting product issues. 4.Product Development : Participate in new product development, from initial definition and project approval to completing relevant product documentation (e.g., project input files, manuals, debugging guides) according to project timelines. Review the functionality and performance of new products, and collaborate with clients for testing, verification, and acceptance. 5.Ad-hoc Tasks : Complete other temporary tasks assigned by leadership. Qualifications : Education : Bachelor degree or above in Mechatronics, Automation, Mechanical Engineering, or related fields. Personality Traits : logical thinking, excellent communication and negotiation skills, and robust problem-solving abilities. Good teamwork spirit, meticulous, responsible, able to complete tasks independently, resilient under pressure, and willing to travel. Essential Work Skills : Technical Skills : Familiar with the basic principles of low-voltage inverters and the competitive landscape; understand product performance and related technical parameters. Proficient in programming and application of mainstream PLC and touch screen products. Strong planning and execution capabilities for daily tasks, ensuring efficient and effective work performance. Strong foundation in power electronics technology, Computer Skills : Proficient in using the company's various office software and network office platforms. Familiar with electrical schematic diagrams, CAD, mainstream PLC software, and touch screen software. Language Requirements : Fluent in Hindi and English.
Position Summary : The successful candidate will be responsible for achieving sales targets, maintaining customer relationships, managing sales opportunities, executing orders, and ensuring timely payment collection. Additionally, the Sales representative will collaborate on product maintenance and upgrades, and handle daily administrative tasks. Key Responsibilities : I. Direct Sales Performance : 1.Customer Promotion : Conduct company promotions targeting approved clients, introducing company and product information. Collect client company profiles and contact details of key stakeholders, reporting to the company. 2.Customer Development : Maintain ongoing relationships with target clients to gain trust and gather detailed client information, including procurement volume, industry position, competitive landscape, main pain points, organizational structure, and decision-making process. Report findings to enrich the department's information database. 3.Opportunity Management : Identify and collect sales opportunities, collaborate with industry and PBU managers to assess commercial feasibility, and select target opportunities. 4.Customer Engagement : Develop customer engagement strategies, collaborate with industry teams to create product and business plans, and ensure effective implementation. 5.Order Execution : Draft and finalize contracts with clients, secure orders, and oversee order conversion and tracking to ensure timely delivery. 6.Reconciliation and Payment Collection : Complete account reconciliation for assigned clients and track payment status to ensure timely receipt. II. Product Maintenance and Upgrade Collaboration : 1.After-Sales Maintenance : Provide timely feedback on on-site product issues reported by clients, organize internal resources to resolve problems, and maintain effective client communication to minimize impact. 2.Demand Collection : Collect and formally report product functionality demands from the market or clients through designated channels to enrich the product demand database for future upgrades. 3.Product Upgrade : Promote new product trials in the market, liaise with pilot clients according to project timelines, and coordinate client resources for testing. Qualifications : Education : Major in Mechatronics, Automation, Mechanical Engineering, or related fields. Personality Traits : Outgoing personality, quick response, strong communication skills, and interpersonal techniques with a friendly demeanor. Excellent teamwork spirit, meticulous, responsible, able to complete tasks independently, resilient under pressure, and willing to travel. Integrity, honesty, and the ability to correctly handle the interests of the company, team, and individuals. Essential Skills : Language Requirements : Fluent in English and Hindi Technical Skills : Familiarity with the VFD, low-voltage & high-voltage inverters. Ability to create and present customized PPTs for target clients. Comprehensive understanding of current company status, industry development, competitors, and main products, with the ability to provide detailed explanations. Skilled in client reception with detailed and comprehensive itinerary planning. Ability to organize, coordinate, and arrange formal business meetings. Strong affinity, communication, and organizational skills, with the ability to perceive and meet clients' deep-seated needs and build trust. Capable of formulating effective business plans and coordinating internal resources efficiently. Adequate business negotiation skills, including pricing, payment terms, etc. Possession of a driver's license, adept to frequent business trip.