Healthcare IT Implementation Specialist

Role Overview

We are looking for a Hospital Implementation Support Engineer with hospital-domain experience to implement and support our HMIS software at customer locations.

Key Responsibilities

• Train hospital staff and demonstrate the software on tablets and computers.
• Provide on-site implementation support and resolve product-related queries.
• Troubleshoot basic Wi-Fi, hardware, computer, tablet, and Android device issues.
• Identify software bugs and coordinate with the development team for resolution and expected timelines.
• Understand hospital workflows and recommend suitable software features.
• Maintain implementation updates and ensure timely customer support.

Eligibility and Skills

• Graduate or diploma holder with experience in hospitals, HMIS, or healthcare software.
• Basic knowledge of computers, tablets, Android devices, hardware, and Wi-Fi troubleshooting.
• Good communication, training, customer-handling, and problem-solving skills.
• Willingness to travel and work at hospital locations.
• A bike/scooter and valid driving licence are mandatory.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Commuter assistance

Application Question(s):

• Do you have relevant experience in a hospital, HMIS company, healthcare software, or hospital operations, and are you comfortable training hospital staff, communicating with clients, and travelling regularly to hospital locations based in your city ?

Work Location: In person