IT Assets Coordinator at Headout Bengaluru Why HeadoutWhat we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The Role Join Headout s Operations team as an IT Assets Coordinator , where youll be the backbone of our office s tech infrastructure. From troubleshooting laptops to ensuring seamless video conferencing, you ll play a critical role in keeping our Bangalore office running smoothly. You ll also oversee asset procurement, maintain stable WiFi connectivity, and collaborate with vendors to ensure our tech needs are met efficiently. What makes this role stand out Be the go-to person for all IT-related issues, ensuring our team experiences minimal downtime. Own WiFi network stability and video conferencing setups in the office to ensure smooth internal and external communication. Manage IT asset procurement, inventory, and vendor relationships, ensuring we always have the right tools and resources. Your problem-solving skills will directly enhance productivity, collaboration, and efficiency in our office. Essential skills experience 2-3 years of experience in IT support, asset management, or a similar role Strong troubleshooting skills for both Windows and macOS systems Experience in IT procurement and vendor management Ability to diagnose and resolve WiFi and networking issues efficiently Familiarity with video conferencing tools (Google Meet, Zoom, etc.) A proactive mindset with the ability to work independently and manage multiple responsibilities. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Senior Team Lead, Fraud Prevention & Management at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role Job Summary: The Senior Fraud Team Lead will oversee the fraud detection, investigation, and prevention activities within the organization. This role requires extensive experience in fraud management, strong leadership skills, and the ability to drive strategic initiatives. The ideal candidate will be responsible for guiding the Fraud Team, ensuring effective fraud mitigation strategies, and maintaining compliance with regulatory standards. What makes this role special? Impactful Work: Play a crucial role in safeguarding the organizations assets and protecting customers from fraudulent activities. Analytical Challenges: Engage in complex investigations that require strong analytical and problem-solving skills. Collaborative Environment: Work closely with various departments, fostering teamwork and cross-functional collaboration. Professional Growth: Opportunities for continuous learning and professional development, including certifications and training. Dynamic Industry: Be at the forefront of evolving fraud prevention techniques and technologies in a fast-paced and ever-changing industry. What skills & experience do you need? Leadership and Supervision: Lead and mentor a team of Fraud Team Associates, providing guidance, support, and performance management. Strategic Planning: Develop and implement comprehensive fraud detection and prevention strategies aligned with organizational goals. Investigation Oversight: Oversee complex fraud investigations, ensuring thoroughness, accuracy, and timely resolution. Process Improvement: Continuously evaluate and enhance fraud detection systems, processes, and policies to increase efficiency and effectiveness. Collaboration: Partner with internal departments, such as Compliance, Legal, IT, and Customer Service, to address and mitigate fraud risks. Training and Development: Design and deliver training programs to develop the skills and knowledge of the fraud team. Reporting and Analytics: Prepare and present detailed reports on fraud trends, investigation outcomes, and risk assessments to senior management. Regulatory Compliance: Ensure all fraud management activities comply with relevant laws, regulations, and industry standards. Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, Criminal Justice, or a related field. Master s degree preferred. Experience: Minimum of 5-8 years of experience in fraud detection, investigation, and prevention, with at least 1 year in a leadership role. Skills: Proven leadership and team management abilities. Strong analytical and strategic thinking skills. Excellent communication and presentation skills. Proficiency in fraud detection software and analytical tools. In-depth knowledge of fraud prevention techniques and regulatory requirements. Ability to work collaboratively across departments and influence senior stakeholders. Preferred Qualifications: Professional certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS). Experience in the financial services industry. Knowledge of cybersecurity principles and practices. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Senior UX Writer at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role Step into the vibrant world of Headouts Product Design team a collective of agile and creative minds dedicated to shaping cutting-edge products. As our UX Writer, your collaboration with cross-functional teams will be pivotal in building a global travel platform, curating experiences that users trust for their unforgettable moments. In this role, you will lead UX writing initiatives right from the word go and while you are at it, elevate the standards of writing throughout the team. There is a company-wide eagerness to drive strategy through carefully curated copywriting and you are expected to be the face of it. Dive into a world where your words shape the user experience from the very start, steering our UX writing ship towards new horizons. With artfully crafted copy kicking off the guests journey on the Headout platform and to unique experiences thereafter, you are set to be the guiding star! What makes this role special? Collaboration: You ll be an integral stakeholder in the end-to-end design process collaborating with designers, product managers, and developers to craft innovative, strategically sound on-brand UX copy solutions. High Ownership: You ll be the guardian of consistency in the brand s tone and voice across all design front, from error states to success criteria. You won t just be a cookie-cutter who s here to make cosmetic changes. High Impact Role: You ll foster an understanding that UX writing is a significant part of the customer experience, and work closely with design to ensure that text and visuals achieve perfect harmony Hands-on experience: You ll create a range of quirky and creative content for interaction flows, emails, product tours, and style guides, that enhances and elevates our customer experiences across app and web. Quality Focused: You ll be spending time with Accessibility, QA, Legal, and Localization specialists to ensure content appears properly for every audience. What skills & experience do you need? You re A Powerhouse: You bring with you a high-impact portfolio of relevant work samples with a UX focus; including problems you helped solve for, your contributions, and the impact created on customers, bringing with you a minimum of 4-5 years of relevant writing experience in UX / Tech / Product Marketing roles. You re An Innovator: A master of the Engligh language, a knack for engaging copywriting and a sharp understanding of UX principles, you sculpt the voice of our products. Your exceptional copy doesnt just tell a story its a strategic player in our business, making every touchpoint a deliberate stride towards a meaningful user experience. You re A Negotiator: You can prove your ability to present to all levels within Headout, both verbally and in writing along with the ability to juggle multiple changing priorities in an ambiguous, start-up environment. You re a High Flyer: You can craft quirky, whimsical and memorable UX copy and create the most impact in the least amount of words, displaying a strong sense of autonomy and a sniper-like precision when it comes to creating the right UX copy with minimal to no back and forth. Bonus You have proficiency in writing copy in other international languages You re experienced in working with a CMS, and creating documentation for technical/digital products. You have prior experience working with data: tracking it, understanding how to gain insights from it, and creating actions based on that information. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Developer, Internal Tools at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role As a developer in the Internal Tools pod, you will leverage low-code platforms to develop state-of-the-art solutions that enhance operational efficiency and drive business growth. You will be responsible for developing tailored applications to meet specific business needs without extensive coding requirements. The role is based at our headquarters in Bengaluru, hence we are looking for candidates who are either based in Bengaluru or are willing to relocate. What makes this role special? Expertise. You will demonstrate your proficiency in application development, utilizing your deep understanding of coding languages and low-code platforms and their functionalities to create innovative solutions. Technical Prowess. Your proficiency in languages like Javascript, SQL will be essential for developing & customizing applications to meet the unique requirements of our organization. Integration. You will seamlessly integrate data sources and services into applications, leveraging your familiarity with backend technologies and APIs. Data Management. Your expertise in managing and manipulating data within platforms will enable you to handle complex data workflows efficiently. Problem-Solving. You will showcase your strong problem-solving aptitude by transforming business needs into efficient and scalable applications that address real-world challenges. Collaboration. Your outstanding communication and collaboration skills will facilitate effective teamwork and engagement with stakeholders across various departments, ensuring alignment with organizational objectives. Attention to Detail. With meticulous attention to detail, you will uphold our commitment to delivering top-notch solutions that exceed user expectations. What skills & experience do you need? 1-2 years of demonstrated expertise in a Low-Code Developer capacity or equivalent. Proficient in Google App scripts and Javascript. Proficiency in SQL. Hands-on experience with database systems and proficiency in data management. Familiarity with backend technologies and APIs for seamless integration of data sources and services into applications. Strong problem-solving aptitude and analytical prowess, adept at transforming business needs into efficient and scalable applications. Outstanding communication and collaboration skills, enabling effective teamwork and engagement with stakeholders across various departments. Meticulous attention to detail and a commitment to delivering top-notch solutions aligned with user expectations. Bonus If you have worked on Retool extensively and are an SME in developing Retool. You are well-versed with Python scripting. You are well-versed in AI prompts and implementations. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Senior Associate, Business Growth at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role The Growth Team at Headout is responsible for launching and growing Headout s business in some of our key markets around the world. You will be working with the team directly responsible for growing Headout s GMV & Revenue in one or more regions. The role is based in Bengaluru, so we are only seeking candidates who are either local or open to relocating to the city. What makes this role special? Analyze: You will use data to understand various components and drivers of business growth, both organic and inorganic, and identify growth opportunities. Problem solve: You will think outside the box and come up with innovative solutions to drive growth. user journeys to provide actionable insights and recommendations followed by quick experimentation via A|B testing on traffic/funnel enhancement to drive impact. Business acumen: You will build solid understanding of the supply landscape and competition, and work with regional BD teams to build and grow strategic partnerships with supply partners. Consumer focus: You will undertake consumer research to identify needs and pain points, and come up with consumer understanding-backed ideas to unlock new avenues of growth. Ownership: You will own zero-to-one projects and new initiatives related to growth, (e.g., external marketplace partnerships, booking conversion improvements, etc.); from research & validation to transitioning to functional ownership & scale-up. You should be able to define metrics, create systems, and build dashboards to track progress towards growth goals. What skills & experience do you need? 2-5 years of work experience, preferably in growth or category management roles in high-growth B2C companies in e-commerce, hyperlocal commerce, or similar Extremely proficient in working with data analysis and visualization and proven ability to use insights and information clearly to drive business decisions A self-starter and owner mentality - you can leverage the first principle thinking and lead "first-time" assignments with no playbook from initial problem framing to solution rollout EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Manager, Distribution Partnerships at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role We are looking for a Global Manager, Distribution Partnerships to join our Bengaluru office. Reporting directly to the Vice President of Growth & Strategy, you will be instrumental in driving Headouts growth by expanding our global B2B distribution network. Your mission will be to develop and manage strategic partnerships with key industry players such as banks & financial institutions, online travel agencies (OTAs), airlines, and travel agency wholesalers. By leveraging these partnerships, you will maximize sales and drive top-line growth while enhancing Headout s reach and brand presence to consumers around the world. This role offers a unique opportunity to use your existing networks and build new connections, positioning you as a key face of Headout within the industry. You will be part of a dynamic and growing team with the chance to build projects from the ground up and have a global impact. What makes this role special? Commercial partnership development. Own your acquisition pipeline to proactively expand the Headout distribution network with new strategic partners. Prioritize your actions based on the impact the qualified leads have on the bottom line and brand awareness. Key account management. Manage and nurture relationships with key partners, build relationships based on mutual trust. Take the initiative to provide partners with the right tools to skyrocket their performance. Performance Analysis and Optimization. Youll play a key role in monitoring partner performance and revenue generation. By analyzing data and trends, youll develop strategic recommendations to enhance partner outcomes and drive additional revenue growth. Collaborative Impact and Brand Building. Work closely with regional teams to drive not only revenue growth but also to amplify our brand presence. By leveraging strategic partnerships, youll enhance our brand awareness and solidify our positioning within the experiences industry. Contracting. Review and negotiate contracts with strategic partners, aiming to unlock maximum revenue growth and propel our business forward. Budget and revenue management. Collaborate with partners to plan and execute strategic campaigns that drive mutual growth. Set revenue targets and work collaboratively to achieve or surpass them. Collaborate. You ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build the distribution business. What skills & experience do you need? Strategic Sales Expertise. With 4-8 years of experience, you have proven experience in driving sales with a focus on mid-level and enterprise clients. You know what it takes to close a deal and have a history of signing and scaling strategic partnerships that drive growth. Lead Management & Negotiation Expertise. You will be the primary point of contact for all incoming partnership leads, responsible for managing communication, negotiations, and related activities to drive successful collaborations. Market Intelligence. Gather market intelligence on competitors, pricing strategies, and customer preferences. CRM & Sales Analytics Proficiency. Familiarity with CRM tools and sales analytics platforms. You solve problems from first principles. You re excited to solve problems in innovative ways, and you resist this is how it s always been done thinking. You re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments. Youre accountable. You want to lead the outcome and positively shape our most important metrics. You have experience leading projects, hitting goals, and succeeding in a team environment. You re relentless. You roll up your sleeves and do whatever it takes to make things successful. Bonus You have experience scaling sales or business development at a startup. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Lead, Performance Marketing at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role Join Headouts Performance Marketing team, a pivotal pillar driving the companys growth. As the Lead for Performance Marketing, youll be steering the ship for customer acquisition, fueling demand for our diverse range of experiences and destinations. Youll take charge of launching new marketing campaigns, finetuning existing ones, and implementing best practices to enhance our marketing strategies. Your contribution will be instrumental in propelling our growth and boosting profitability. Location Situated in Bengaluru, we are on the lookout for candidates already in the vicinity or those who are open to relocating to this vibrant city. What makes this role special? High-impact Role : Pave the way for new trends in digital advertising and lead campaigns end to end. Extract valuable insights from performance metrics, diving deep into sales, revenue, conversions, CAC, and profitability. First Principles Pro : Examine performance metrics, find out problems statements, and take advantage of new chances. Keep making our methods better and improving how we do things while leading a team. Set Trends : Committed to growth, youll regularly discover fresh market opportunities, compare with competitors, and enhance landing pages for the best outcomes. What skills & experience do you need? Adwords Aficionado : With over 3-5 years under your belt, youre adept at managing Google Adwords campaigns. Detail-oriented : Your analytical prowess is complemented by a sharp attention to detail, and youre at home with data-rich spreadsheets. Knowledge Knight : Driven and intelligent, your thirst for knowledge is insatiable. Collaboration Captain : Multitasking is second nature to you, adeptly managing multiple projects and fostering collaboration. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Senior Data Analyst, Product at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The role As Senior Data Analyst for the Product Data team, you will play a pivotal role in harnessing the power of data to enhance our product offerings. At Headout, we firmly believe in data-driven decision making. Collaborating closely with multifaceted teams across the organization, our data team diligently crafts business insights and actionable strategies. Your analytical expertise and ability to communicate findings effectively will be crucial in driving our user experience and business objectives What makes this role special? Data-Driven Innovation: Be the bridge between raw data and revolutionary product decisions. Your models and insights will shape the future of travel tech, making exploration more accessible and delightful for millions. Scale and Complexity: Tackle fascinating analytical challenges at scale. From seasonality patterns in 100+ cities to user behavior across dozens of languages, the depth and breadth of our data is a playground for the intellectually curious. Growth Trajectory: Join a rapidly expanding team in a high-growth industry. As we push into new markets and verticals, youll have the opportunity to grow your skills, influence, and career trajectory alongside the company. Global Impact: Your work will directly influence a product used by adventurers and culture enthusiasts across 190+ countries. Your insights could spark someones life-changing holiday in Bali or their dream Broadway experience in New York. Cultural Mosaic: Collaborate with a diverse, distributed team spanning multiple countries. Bring your unique perspective to a truly global product while learning from colleagues with varied cultural backgrounds. Tech Stack Nirvana: Leverage state-of-the-art tools and technologies. Our data infrastructure is built for the modern analyst, allowing you to spend less time wrangling data and more time deriving actionable insights. What skills & experience do you need? You have a minimum 1.5 years of experience in product analytics, preferably in a high growth startup The transformation of raw data into actionable insights is your forte. Proficiency in SQL is a must, Python/R is optional but preferable You have a solid understanding of statistical analysis and A/B testing methodologies You possess a commercial acumen that translates numbers into impactful business strategies Your expertise extends to synergizing with senior stakeholders and product teams, ensuring harmony in decision-making. EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

Senior Manager, Marketing - Retention & User Experience at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The Role We are looking for a Senior Manager, Marketing - Retention & User Experience to join our team in Bengaluru. In this role, you will focus on retention, engagement, CRM, and enhancing the user experience during their entire lifecycle as soon as they start using Headout s products. Your goal will be to drive repeat usage, increase experiences per customer, and maximize customer lifetime value (LTV) by optimizing how users interact with Headout at every touchpoint. Beyond just setting up user journeys, you ll identify and implement creative and impactful hooks that massively increase customer retention. You ll also collaborate closely with product, design, and engineering teams to refine UX, ensuring frictionless and delightful experiences that keep users coming back. Why Lead Retention & UX at Headout? Leading retention and UX at Headout is your opportunity to shape how millions of guests across 190+ countries experience and engage with our platform. Here s what makes this role unique: 1. Build in India, Impact the World. Headout is an India-based company designing retention strategies for a global audience. You ll navigate diverse languages, cultures, and behaviors, solving complex UX challenges to create personalized and seamless experiences. 2. Lean Team, Big Impact. Join a nimble team where your work directly drives growth. You ll own the retention and engagement charter end-to-end, free from bureaucracy. Every initiative you lead will have immediate and visible results, allowing you to test, learn, and scale fast. 3. Do more than just CRM. Retention isn t just about emails and push notifications it s about how users experience Headout. You ll work with Product & Design teams to ensure seamless navigation, engaging content, and personalized recommendations that enhance user experience and improve retention. 4. Shape the Future. We re in a phase of structured yet agile growth. You won t just optimize existing retention strategies you ll define them. From identifying big-bet retention hooks to setting up ideal user journeys and CRM strategies, this role offers the perfect mix of autonomy and innovation. 5.Own the Outcomes. This is a high-ownership role where your insights and decisions will shape long-term retention strategies. With full leadership backing and access to the right tools, you ll have the freedom to make bold moves and redefine user engagement at Headout. What skills do you need? 5+ years of experience in retention, engagement marketing, and user experience in fast-growing B2C consumer tech companies (e-commerce, OTAs, etc.). Creative problem-solving mindset you focus on solutions that significantly move the needle rather than just incremental improvements. Ability to break down ambiguous problems into clear, actionable steps. Ability to collaborate across teams (marketing, product, design, engineering) to enhance both retention strategies and UX. Experience in testing and refining user journeys to quickly validate ideas and scale what works. Experience with retention platforms like MoEngage, Clevertap, or WebEngage. Data-driven mindset with proficiency in Google Analytics, Mixpanel, and reporting tools (Tableau, Looker, Power BI). EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

As the General Manager, Global Expansion, you will hold the compass, navigating the vast terrain of strategy, partnerships, sales, and more. Be the face of our business in various regions, managing a team of 10-12 and elevating our business to unprecedented heights over the next 24 months. This role requires a strategic, detail-oriented leader with a proven track record of success in fast-paced environments. The stakes are high, and the buck stops with you. The combination of skills needed make this an especially hard role to find the right person. Therein lies the challenges and the opportunity. What makes this role special? High-Impact Role : As the General Manager for global markets, you will play a crucial role in shaping Headout s strategy, providing you with the opportunity to leave your mark on the company by crafting plans to enhance productivity, streamline operations, and boosting organizational efficiency through process improvements and effective team management. Innovate & Experiment. With the opportunity to work with business leads, marketers and supply partners, you ll have the chance to build strong relationships and discover new, creative ways to engage with global audiences. This role invites innovation as you explore fresh approaches to expand our reach and impact. Local and Global Impact: While the role is based in India, it requires a strong global perspective. You ll influence Headout s expansion strategy by leveraging your understanding of market dynamics, ensuring our initiatives resonate globally while delivering locally impactful results. Partnership and Growth: Building and nurturing lasting relationships with local suppliers and partners is critical. Your ability to identify and nurture key partnerships - existing and new - will be essential in curating an unrivaled selection of experiences to our customers. What skills & experience do you need? You re A Striker . With 8-12 years in high-performance roles, be it in tech, strategy, or related fields, you re driven by goals and outcomes. You have a keen ability to balance data and intuition, navigating team performance ups and downs to hit targets without sacrificing quality. You re a Strategist . Every action, strategy, and decision you make will significantly impact Headouts global expansion. Youll be in the drivers seat, steering the P&L, driving the big-picture strategy as well as the finer operational details, including launching new cities and onboarding key supply partners and forming distribution partnerships. You re a Leader . With over 5 years of leadership experience, you ve mastered the art of motivation and building trust. You thrive in fast-paced environments, embracing rapid change and ambiguity with agility and determination. No challenge is too daunting, and no task is beneath you. You re a Growth Catalyst. You challenge norms, seeking fresh, innovative solutions. Whether its a birds eye view or a granular look, you navigate both realms with ease. You re Data-Driven . Your success is backed by metrics and data-driven decision-making. You re comfortable working with tools like SQL and Excel, ensuring that your strategies are informed by solid data, and that outcomes align with business objectives.

Time is key. You will need to provide a seamless experience for all Headout guests by handling their reservations in a timely manner. Connecting blocks of our business. You will essentially act as a bridge between our supply partners and guests by communicating effectively. Striving for perfection. We would love for you to take initiative to create processes that make our booking fulfillment methods more progressive. A creative streak. You will need to be creative when it comes to handling escalations from our guests or supply partners. What skills experience do you need Attention to the T. No tiny detail passes your eye unchecked. Youre able to spot the smallest of problems, solving which can have the biggest impact. Language Proficiency . Exceptional written and verbal communication skills in the English language. Youre like Monica Geller . Organized and process-driven, with an itch to improve anything sub-optimal. Youre in it for the long haul. You think long term while solving problems and not focus on immediate fixes. Bonus Youre passionate about all things travel You have worked to assist customers all around the globe before

At Headout, the Customer Experience Associate isnt just a position - its a commitment to excellence. Join our agile customer operations team, a group adept at swiftly addressing concerns and consistently delivering top-notch experiences. Your primary taskEnsuring every interaction with Headout leaves our customers satisfied and impressed. Please note that this role is for calls, emails and chat process. What makes this role special Service-Oriented : Your passion lies in assisting others, ensuring our guests always leave with a smile, even if they initially reached out with an issue. Multitasker : You can efficiently juggle queries, whether they come through chats, calls, or social media platforms. Effective Communicator : Working cohesively with various internal teams, you ensure every guest query is addressed promptly and accurately. Continuous Improvement: Youre always on the lookout to enhance our internal processes, aiming for increased efficiency. What skills experience do you need You re Detail-Oriented : You have an eagle eye, catching even the tiniest of details that others might miss. Language Skills : Fluent in English, both in writing and speech. You re Organized : Like Monica Geller from Friends, youre systematic, organized, and always seeking to optimize. You re Forward-thinking : You focus on lasting solutions rather than quick fixes. You re Agile. : Comfortable with shift work, understanding the need for flexibility in a 24/7 customer service environment. Bonus A passion for travel. Previous experience assisting a global clientel

As a Personal Assistant to the Founders at Headout, you ll have a unique opportunity to work closely with the leaders of a fast-growing, successful startup. Acting as their strategic partner, you will ensure they are always set up for success. Your role will encompass high-level coordination, administrative support, problem-solving, and executing key initiatives, thereby helping drive impact across the organization Be the force multiplier for the Founders. The Founders operate at a fast pace, making high-stakes decisions to drive Headout s growth. Your role will be to optimize their workflow, manage priorities efficiently, and execute key initiatives all while upholding confidentiality and precision. Unparalleled exposure and personal growth. You will work alongside some of the most driven entrepreneurs in the industry, gaining insights into company building, leadership decision-making, and cross-functional collaboration . This role will equip you with multiple transferable hard and soft skills. High-impact & high-trust. This isn t just about managing calendars. You will play a critical role in ensuring efficiency, reducing friction, and driving key initiatives forward . Your ability to anticipate needs and execute with speed will directly impact the Founders effectiveness. A dynamic and fast-paced environment. At Headout, no two days are the same. One day, you might be organising a company-wide offsite, and the next, you re streamlining internal processes. This role is perfect for someone who thrives on variety and loves solving problems on the go . Who are we looking for? We need someone exceptionally organized, proactive, and resourceful someone who takes initiative and thrives in ambiguity. Must-Haves Exceptional organizational & multitasking skills - You can juggle multiple priorities while ensuring nothing falls through the cracks. Strong spoken & written communication - You can engage with internal and external stakeholders clearly and professionally in both English and Hindi. Tech-savvy & adaptable - You re comfortable using Google Suite, Slack, AI tools and productivity tools, and you have the hunger to constantly stay updated with the latest practices to enhance your and the founders productivity and efficiency. High level of discretion & confidentiality - You will handle sensitive information with utmost professionalism. Seamless personal support for maximum efficiency - Take full ownership of the Founders personal administrative, logistical, and day-to-day tasks, ensuring they can focus on driving Headout forward without distractions. Self-starter and comfort with basic research - You will be able to figure out how to carry out ambiguous tasks on your own through basic research on the internet and by speaking to relevant people. Bias for action & problem-solving mindset - You anticipate problems before they arise and tackle them head-on. Ability to travel occasionally - You will need to support the Founders during business trips or key events. Good-to-Haves Experience in a similar role - Prior experience supporting leadership teams in high-growth startups is a plus. Multi-lingual skills - Fluency in Kannada is a plus.

Engineering Manager, QA at Headout Bengaluru Why Headout? What we do is important In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world s most exceptional real-life experiences from immersive tours to museums to live events and everything in between. We ve got scale, fast growth, and solid fundamentals Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. Weve been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because thats what our mission needs and deserves. Now is the right time While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late. Our culture Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook The Role As an Engineering Manager - QA at Headout, you will lead and scale our QA team to ensure our platform is robust, reliable, and seamless . You ll work closely with engineering, product, and design teams to maintain high-quality standards while scaling our platform to millions of guests globally. This role blends hands-on technical expertise with leadership , giving you the autonomy to shape our QA function, implement cutting-edge automation frameworks , and drive innovation. This is a hybrid role based in Bangalore . What makes this role special? Own the QA Strategy from the Ground Up - You ll define and implement the end-to-end quality strategy , ensuring that QA is not just a checkpoint but an enabler of fast, high-quality releases. Scale Impact Across Teams - Your work will directly influence how millions of guests experience Headout. Youll collaborate with engineering, product, and design teams to set quality standards that scale as we expand globally. Automate Everything - You ll lead the push for a highly automated, zero-touch QA environment , integrating cutting-edge automation frameworks and CI/CD pipelines to make testing faster and more reliable. Lead a High-Performing Team - You ll recruit, mentor, and lead a world-class QA team , fostering a culture of innovation, ownership, and continuous improvement. Be Part of a Fast-Paced, High-Growth Environment - At Headout, you ll operate with startup agility while solving complex quality challenges at scale. No red tape, just speed, ownership, and impact . What skills & experience do you need? You lead with experience and clarity. You have 8+ years of experience in QA , including 2+ years leading a team , and you know how to hire, mentor, and scale a high-performing QA function. You automate, not just test. You have hands-on experience with test automation frameworks (e.g., Selenium, Appium, Playwright, Rest Assured) and CI/CD integration. You solve problems from first principles. You question assumptions, challenge the status quo, and build solutions that work at scale rather than following legacy processes. You re comfortable at both 10,000 feet and 1 foot. You can strategize at a high level but also dive into test cases, debugging, and automation when needed. You re an advocate for quality. You embed QA into the entire development lifecycle , ensuring testing is proactive, not reactive. Bonus (Nice-to-Haves) Experience working in a fast-scaling startup where speed and quality go hand in hand. Familiarity with cloud-based environments (AWS, Azure, GCP) and web technologies (RESTful APIs, microservices). EEO statement At Headout, we don t just accept differences we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com . Privacy policy Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.