Job
Description
Senior E-commerce Manager – Job Description Company: Miss Highness – Premium Silver Jewellery Miss Highness is a leading D2C jewelry brand offering timeless silver creations at affordable luxury. With a strong digital presence and aspirations for global expansion, we are looking for a strategic and experienced Senior E-commerce Manager to drive growth across multiple marketplaces and digital platforms. Role Overview: The Senior E-commerce Manager will oversee all aspects of marketplace operations and D2C channels while leading initiatives in strategic planning, performance marketing, marketplace onboarding, and revenue scaling. This is a leadership role requiring cross-functional collaboration and analytical thinking to elevate Miss Highness as a category leader. Key Responsibilities:Strategic Growth & Planning · Develop and implement long-term e-commerce growth strategies aligned with brand goals. · Conduct competitor benchmarking, category insights, and demand forecasting. · Drive international expansion and platform-specific sales strategies. Platform & Operations Management · Oversee performance across portals including Amazon, Flipkart, Myntra, Ajio, Tata Cliq, Nykaa, Blinkit, Zepto, and own website. · Ensure high-quality listing, A+ content, catalog accuracy, and smooth order fulfillment. · Manage cross-border listings (Amazon.com, Etsy, etc.) for global visibility. Ads & Campaign Optimization · Lead strategic performance marketing and campaign planning for marketplaces. · Optimize budgets across platforms (Amazon Ads, Flipkart Ads, Google Shopping, Meta Ads) for best ROAS. · Collaborate with creative and analytics teams for high-converting campaigns. Sales Growth & Revenue Targets · Own and achieve monthly/quarterly revenue and GMV targets. · Drive promotional calendars, cross-sells, seasonal offers, and bundling. · Identify and capitalize on upsell/cross-sell opportunities. Onboarding & Expansion · Identify and onboard new marketplace partners and aggregator platforms. · Establish SOPs for new channel integration and category expansion. Data & Performance Reporting · Analyze sales, ad performance, conversion rates, and customer behavior across channels. · Deliver strategic insights through weekly/monthly dashboards and action plans. · Collaborate with inventory and finance for demand planning and pricing strategy. Team Leadership & Vendor Coordination · Mentor junior e-commerce executives and coordinate with customer support, logistics, and warehouse teams. · Manage relationships with account managers from marketplaces and ad platforms. Key Requirements: · 6 – 10 years of experience in e-commerce management, preferably in fashion or lifestyle brands. · Proven success in driving marketplace revenue and campaign optimization. · Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, and other platforms. · Expertise in performance marketing, keyword bidding, A+ content, and pricing strategy. · Proficiency in tools like Google Analytics, Ads Manager, Excel (advanced), and CRM platforms. · Leadership mindset with excellent communication and analytical skills. Interested Candidates can directly reach out to us on 8178447741 or drop their CV at hr@misshighness.com Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid time off Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Kaushambi, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What's your Current Location? What is your Notice Period? Work Location: In person Expected Start Date: 20/05/2025
