Responsibilities of candidates includes: Hiring candidates Ensuring business needs for hiring are met Supervising ability Managing operational aspects of business Employee Welfare and Regulations Manage vendors for the office Managing end to end GAD
Accounts Assistant/Executive Responsibilities and Duties: * Prepare journal entries & complete general ledger operations * Monthly closings and preparation of monthly financial statements * Reconcile and maintain balance sheet accounts * Draw up monthly financial reports * Prepare an analysis of accounts as requested * Assist with year end closings * Administer accounts receivable and accounts payable * Prepare tax computations and returns * Assist in preparing budgets and forecasts *Monitor and resolve bank issues including fee anomalies and check difference * Review and process expense reports * Assist with the preparation and coordination of the audit process * Assist with implementing and maintaining internal financial controls and procedures * Follow up customers regarding payment. * Petty cash handling. * Reconcile bank statements, Account entries and file TDS and file GST * Preparation to trial balance stage of Statement of Income and Expenditure and Financial Position. * Inventory management for stocks. * Import purchase with freight forward billing knowledge etc. Key Skills: *Proven experience as an Account Executive Excellent knowledge of accounting regulations procedures. *Knowledge of Tally and Ms office knowledge of added advantage. *Proper communication/presentation skills and ability to build relationships. *Strong attention to detail and good analytical skills. Required Experience and Qualifications: *Minimum of 3 years Experience in Accounting field. *Able to multitask while efficiently managing priorities. *Bachelor’s degree in Accounting, Finance or relevant degree.
Job Title: Customer Support – Team Leader Role Overview: The Customer Support Team Leader will be central to our company’s philosophy of providing timely, prompt, and efficient service to our Channel Partners and Corporate Customers. This role requires strong leadership, coordination, and customer service management skills to ensure a seamless support system and consistent customer satisfaction. Key Responsibilities: Lead the customer support team to deliver efficient and satisfactory service to channel partners and corporate clients. Review service calls and respond to customer queries regarding service delivery. Ensure adherence to the company’s internal TAT (Turnaround Time) and proactively address customer needs within set timelines. Act as a bridge between service engineers, channel partners, and corporate customers, ensuring smooth coordination. Monitor team performance and efficiency, take corrective measures, and maintain a proactive service delivery culture. Maintain accurate records and ensure timely updates of service logs in the system. Coordinate with internal departments to provide clients with necessary information and resolutions. Generate daily and weekly reports for management, highlighting gaps, escalations, and improvements. Supervise and review the performance of work-from-home engineers, ensuring productivity and accountability. Plan departmental resources and manpower requirements, assisting HR in recruitment and training of team members. Take complete responsibility for the service department, prioritize work plans, and address emergencies effectively. Requirements: Proven experience in customer support, service coordination, or related field. Strong leadership, problem-solving, and communication skills. Ability to manage teams (onsite and remote) and drive performance improvements. Familiarity with CRM tools, service call logging systems, and reporting processes. Strong organizational and multitasking abilities.
Sales Coordinator Job description Roles and Responsibilities:- Identify, recruit and on-board new channel partners within assigned territory. Manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals. Analyze market trends and accordingly develop sales plans to increase brand awareness. Evaluate partner sales performance and recommend improvements. Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner. Manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business. Stay current with latest developments in marketplace and competitor activities. Communicate up-to-date information about new products and enhancements to partners. Develop process improvements to optimize partner management activities. Work with partners to develop sale proposals, quotations, and pricing. Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as trade shows, campaigns and other promotional activities. Required Skills and Experience:- Minimum graduate Hindi proficiency is must Good communication skills is essential
· Handling the entire recruitment life cycle from sourcing, screening, till offering. · Sourcing of resources through various job portals. · Employee attendance maintenance. · Preparation of entire payroll process. · Regular monthly returns of Epfo & Esic. · Manage Employees’ query. · Maintaining employees’ database. · Arrange travel accommodations and process expense claim for employees. · Employee Performance management and improvement in systems. · Looking after various administration works(Coordinating with the vendors,Managing housekeeping materials stock,stationery stock). · Ensuring premises, assets and communications are used effectively.