Guest Relations Manager

Role & responsibilities

To monitor promotional activities related to Box Office / Food &Beverage and Co-ordinate.
To assist duty manager in meeting set targets based on departmental goals. Ensuring that guest is looked after in the lounge by promptly assisting them with their needs and assist in service wherever possible. Meeting and greeting guest on arrival and ensure all their requirements are being addressed in the best possible manner. Responsible for taking guest feedback and compiling the same for further action. Maintain all Insignia related brand standards so as to ensure positive projection of brand image. Conduct regular training for all GSA and also impart induction for new joinees. Conduct grooming audits on a regular basis. Responsible to maintaining cleanliness and hygiene standards in all areas of operations.

Interested candidates can share their resume on below email ID-

sanjeet.upadhyay@pvrinox.com