Job Description – Growth Officer
Company: Integrated Risk Insurance Brokers Limited (IRIBL)
Department: Sales & Business Development
Job Type: Full-time
Location: Nariman Point, Mumbai
Reporting To: Sales Manager / Business Head
About the Role
We are looking for a proactive, target-driven Growth Officer to drive business growth through new client acquisition, relationship management, and identification of business opportunities. The candidate will be responsible for expanding the company's client portfolio, generating qualified leads, and developing long-term relationships with businesses to understand their insurance and risk management requirements.
Key Responsibilities
1. Business Development & Client Acquisition
- Identify and acquire new corporate and SME clients for business insurance solutions.
- Generate leads through networking, cold calling, referrals, digital channels, and market research.
- Identify cross-selling and upselling opportunities within existing accounts.
- Develop and maintain a strong pipeline of prospective clients.
2. Sales & Revenue Growth
- Achieve assigned sales, revenue, and new-business targets.
- Understand client requirements and coordinate the preparation of suitable insurance proposals.
- Follow up on quotations, negotiations, and prospective business opportunities to improve conversion rates.
- Explore new industries, markets, and customer segments to expand the company's reach.
3. Client Relationship Management
- Build and maintain long-term relationships with clients, decision-makers, and business partners.
- Conduct client meetings to understand their business risks and insurance needs.
- Coordinate with internal teams to ensure timely service, policy issuance, renewals, and resolution of client queries.
- Maintain regular communication with prospects and existing clients to strengthen engagement and retention.
4. Market Research & Opportunity Identification
- Research industry trends, competitor offerings, and emerging business opportunities.
- Identify potential clients across sectors such as manufacturing, healthcare, infrastructure, logistics, IT, and other commercial industries.
- Develop strategies to improve lead generation, client conversion, and account growth.
5. Reporting & Coordination
- Maintain accurate records of leads, meetings, quotations, follow-ups, and conversions in the company's CRM or sales tracking system.
- Prepare periodic sales and business development reports.
- Coordinate with underwriting, operations, claims, and servicing teams to deliver a smooth client experience.
6. Eligibility & Qualifications
- Bachelor's degree in Business Administration, Marketing, Commerce, Finance, or a related field.
- 1–4 years of experience in sales, business development, relationship management, or insurance distribution. Freshers with strong communication and sales aptitude may also be considered.
- Experience in corporate sales, B2B sales, or insurance broking will be an advantage.
- Strong communication, negotiation, presentation, and interpersonal skills.
- Ability to work independently, manage multiple prospects, and achieve targets.
- Proficiency in MS Excel, PowerPoint, and CRM or sales tracking tools.
7. Key Performance Indicators (KPIs)
- Number of qualified leads generated.
- New clients acquired and businesses converted.
- Premium and revenue generated from new business.
- Lead-to-client conversion ratio.
- Growth in the existing client portfolio through cross-selling and upselling.
- Client retention and renewal support.
- Timeliness and accuracy of sales pipeline reporting.
8. Preferred Competencies
- Strong business development mindset and a result-oriented approach.
- Professional approach to client meetings and relationship building.
- Ability to understand business risks and communicate the value of insurance solutions.
- Proactive follow-up, ownership, and problem-solving abilities.
- Willingness to travel for client meetings and business development activities, as required.
What We Offer
- Opportunity to build a career in corporate insurance and risk management.
- Exposure to diverse industries and business insurance solutions.
- A performance-driven work environment with opportunities for professional growth.
- Compensation and incentives aligned with experience and performance.
Work Location: In person
