We are looking for a dedicated and 2+ experienced professional for the position of Outbound Hotel Reservation . The ideal candidate must have a strong travel background and excellent command of spoken and written English. Responsibilities • Candidate should be able to reply on agents e-mail by own as per the requirement from agent side. • Knowledge of different outbound destinations (country/city etc.). • Quickly able to work on online/offline hotel queries. Should be able to quote looking into different systems. • Aware how to communicate with hotels in case any direct pricing required from them. • Should be able to talk to hotel in case we need to add any miscellaneous service in a existing hotel bookings. • Aware about b2b online hotel booking sites and aggregator and how to communicate with them. Qualifications Bachelor’s Degree and/or Diploma/Master’s in Tourism or any relevant field. Excellent verbal and written communication skills.
As a Sales Support Administrator at GRNconnect.com, your primary responsibility will be to provide efficient administrative support to the sales team. You will play a crucial role in ensuring the smooth coordination of schedules and effective communication between clients and the agency. Your key responsibilities will include managing administrative tasks to support the sales team, such as tracking sales performance, preparing reports, and identifying areas for improvement. Your attention to detail and organizational skills will be essential in this role to ensure that all tasks are completed accurately and in a timely manner. GRNconnect.com is an online hotel booking portal that offers a wide range of hotels globally, along with booking facilities for transfers and sightseeing tours. As a part of the Aman Travel Group, a 22-year-old organization known for its dynamic and innovative approach to service provision, GRNconnect.com aims to create a niche for itself in the B2B segment. Join our team and be a part of our efforts to simplify hotel bookings and provide direct access to competitively priced hotel rooms, apartments, transfers, and sightseeing tours. Your role as a Sales Support Administrator will be instrumental in contributing to the success of our online booking system and helping us achieve our business objectives.,
GRN is looking for an experienced Business Analyst (3+ years) with strong technical expertise and business acumen to join our growing team. This role is ideal for candidates who excels at bridging the gap between business objectives and technical solutions. You will be responsible for analyzing data, collaborating with clients to deliver impactful and data-driven insights that drive business performance. Key Responsibilities: 1. Act as the key analyst for client performance data, providing actionable insights and recommendations to drive business outcome. 2. Collaborate with clients worldwide to deliver technical and business support, driving process improvements and operational efficiency. 3. Communicate solutions clearly and effectively to both business stakeholders and IT teams. 4. Maintain, and optimize existing dashboards and reports to support data-driven decision-making. Required Qualifications: 1. Demonstrated experience as a Business Analyst within the Travel & Tourism industry. 2. Solid understanding of business analysis, process improvement, and quality assurance methodologies. 3. Proficient in Microsoft Office, particularly Excel. 4. Familiarity with data visualization and monitoring tools such as Kibana, Metabase, or similar platforms. 5. Basic understanding of API Hotel connectivity. 6. Strong interpersonal and communication skills, both written and verbal.