The Role We are seeking a QA Engineer to join our Bangalore team. In this role, you’ll be instrumental in ensuring our Floe product meets the highest standards of quality across design, development, and delivery. You’ll work closely with developers, business analysts, and stakeholders across geographies to embed quality into every stage of the lifecycle. From exploratory and regression testing to automation and performance testing, you’ll take ownership of functional and non-functional testing. This is a highly collaborative role with several key stakeholders, and you work with offshore teams to help spread knowledge of key features and demonstrate changes. You will identify and assess risks continuously to help deliver quality releases on time and budget. What You’ll Do Participate in feature design, story refinement, and risk assessment from the outset. Review and contribute to user stories, acceptance criteria, and BDD scenarios. Conduct a wide range of testing: exploratory, regression, security, cross-browser, accessibility, and API testing. Raise clear and concise defects, providing actionable reporting. Support release cycles through smoke testing and stakeholder demos. Contribute to test automation strategies using tools like Cucumber and Cypress. Continuously improve QA processes and champion quality best practices. Collaborate with offshore teams to share knowledge and ensure consistent quality standards. What You Bring Proven experience in web and API testing. Strong background in exploratory testing with clear reporting skills. Familiarity with agile practices like BDD, TDD, Three Amigos, Example/Event Mapping. Knowledge of UX, UI, accessibility, performance, and security testing. Hands-on experience with tools such as Jira Zephyr, Postman/Insomnia, BrowserStack, and browser debugging tools. Experience with test case management, design, and planning. Nice to Have Exposure to financial systems testing. Familiarity with automation frameworks (Cucumber, Cypress). Understanding of containerized applications (e.g., Docker). Who You Are Self-motivated with a collaborative mindset. Excellent communicator, both verbal and written. Pragmatic and detail-oriented, with a passion for bug prevention. Curious and eager to learn, with a drive to share knowledge and improve processes.
Job Purpose This is a critical senior leadership role overseeing Gresham’s operations in India, with a primary focus on operational effectiveness across engineering, product, cloud operations and customer success. Around 80% of the role is dedicated to working closely with senior leaders in technology, product and customer success to shape and execute strategy, ensuring new products are delivered efficiently, cloud operations run smoothly, professional services engagements are executed to a high standard and customer success outcomes continually improve. The remaining 20% of the role focuses on providing strong local leadership to ensure smooth operational execution, cultural alignment and regulatory compliance within a dynamic, fast-paced environment. The role works across multiple business functions to implement scalable processes, support delivery across teams and embed a collaborative, high-performance culture. It is both strategic and hands-on, with direct responsibility for ensuring that Gresham’s India operation runs efficiently, teams are supported and all local operations meet the company’s standards and expectations. Partnering with the India HR Business Partner to support hiring, employee experience and cultural engagement, ensuring local initiatives align with global standards and contribute to a positive, inclusive and high-performance working environment. Key Responsibilities Operational Leadership, Product, Engineering, Cloud Ops, Professional Services and Customer Support (approx. 80%) Lead operational effectiveness across engineering, product, cloud operations and professional services and customer success Partner with senior technology, product and customer success leaders to shape and execute operational strategy. Work with local third party resource partners who are facilitating surge engineering or services requirements Ensure new products are delivered efficiently, cloud operations run smoothly, professional services engagements and customer support activities are executed to high standards, and client satisfaction continually improves. Work with STG Labs to oversee Bangalore office operations, including facilities, vendor relationships, equipment logistics, space planning and hybrid working practices. Local Leadership, People and Culture (approx. 20%) Partner with the India HR Business Partner to support hiring, retention, employee experience and cultural engagement, ensuring local initiatives align with global standards. Provide visible leadership within the India office, fostering a positive, inclusive and high-performance environment. Support the delivery of change programmes, policy alignment, restructuring efforts and engagement initiatives. Compliance and Governance Work in partnership with Legal, Finance, Risk and People & Culture to ensure compliance with all regulatory requirements, ISO and SOC audit standards and statutory reporting. Maintain oversight of risk registers, internal controls and compliance tracking across the India office. Key Skills Proven track record of partnering with senior technology, product, customers success leaders to share and set goals and align operational delivery with product strategy, cloud reliability and customer outcomes. Ability to understand and operate within complex technical delivery environments, including engineering, cloud infrastructure and SaaS based professional services and customer success. Positioning our India centre as an innovation and capability hub. 10+ years of experience in senior operations, business transformation, or shared services leadership roles Proven ability to operate in a matrixed, global environment without direct line ownership ideally within tech or B2B SaaS Strong cultural leadership capability, supportive of change, able to build trust and momentum across diverse teams Calm, proactive, and pragmatic, a “go-to” person for resolving local issues and navigating global complexity Track record of supporting M&A integration, workplace transformation, or organisational design in a scaling business Experience with private equity or post-merger transformation is strongly preferred Attributes Exposure to Private Equity portfolio environments Experience with HR systems (HiBob), compliance frameworks, and Internal Systems onboarding Knowledge of India’s professional services delivery models (especially in SaaS or FinTech) Ability to coach and influence leaders in ambiguous or high-change contexts Key Stakeholders CEO, CTO, CFO Chief Product and Innovation Officer Group Director, Customer Success and Service Delivery Head of People & Culture Regional function heads and auditors India Delivery & Engineering Leaders Global Facilities, Internal Systems, Risk & Compliance Regional function heads Ops Partners and auditors Application Details We are now inviting applications for this role, with interviews taking place throughout September. The ideal start date is 1st October 2025 , although we may accommodate notice periods for the right candidate.
We are seeking highly skilled Senior Cloud Ops Engineers to join the Gresham Cloud Services team as a 100% individual contributor. In this role, you will leverage your extensive experience to execute and deliver complex cloud infrastructure projects. You will be instrumental in maintaining and modernising our multiple cloud environments hosted across public and private clouds, primarily AWS and Azure, which support deployments of Gresham's portfolio of products. Your hands-on expertise will be crucial in introducing and implementing newer technologies such as Infrastructure-as-Code (IaC) using Terraform and Ansible. A deep understanding of our existing infrastructures is essential to drive improvements required by evolving application architectures. As a senior individual contributor, you will collaborate with other product teams to adopt appropriate cloud technologies for cloud-native deployments. Working closely with the Information Security team, you will ensure the highest security standards are applied. We embrace modern methodologies with self-managed teams utilizing Kanban or Scrum within an overarching agile practice. We value diversity and strive to create an open and collaborative working environment where teams work together to deliver successful solutions to our customers. Key Responsibilities Execute the technical design, deployment, monitoring, and ongoing support and maintenance of a diverse set of cloud technologies. Implement the deployment of new technologies used by our customer platforms, focusing heavily on automation, resilient design, and cloud-ready systems and services deployment. Collaborate with Test Engineers to validate and enhance automation processes. Work closely with the Information Security team to introduce, maintain, or improve the required level of security. Provide expert knowledge and guidance to other teams regarding cloud services and features. What we're looking for You will be hands-on Senior Cloud Ops Engineer who can bring both depth and breadth of expertise across cloud platforms, automation, and infrastructure. The ideal candidate will be confident working in complex environments, eager to take ownership, and ready to use their technical skills to make a real impact. To thrive in this role, you'll bring: Strong Linux expertise Comfortable administering CentOS, Red Hat, or Ubuntu, with solid Linux scripting skills. Infrastructure-as-Code mastery Highly proficient with Terraform (especially AWS Terraforming) and Ansible, with experience using HashiCorp Packer to streamline deployments. Deep AWS knowledge Skilled in architecting, securing, and operating across a wide range of AWS services including: VPC, VPC Peering and Endpoints, Transit Gateway Elastic Load Balancing, IAM, Systems Manager Storage services such as S3 and EFS Application services such as Lambda, AppStream, and Transfer Family (SFTP) Database services including Aurora (MySQL, PostgreSQL, Multi-AZ deployments) Programming & scripting abilities Confident in Python with an eye for automation; working knowledge of Java is a plus. Network design understanding Strong grasp of network principles to support secure and resilient architecture. Attributes Self-Motivated and Autonomous: Able to work independently while maintaining a collaborative approach. Excellent Communication Skills: Strong verbal and written communication abilities. Enthusiastic and Judicious: Demonstrates enthusiasm, excellent judgment, and effective communication. Technologically Curious: Shows a passion for new technology and continuous learning. Pragmatic Approach: Adopts practical solutions to complex problems. Senior-Level Execution: Demonstrates a high level of expertise in executing complex tasks efficiently and effectively without the need for supervision. Reporting line and working hours Reporting to: Head of Cloud Services Working hours: 08:30 17:30 (UK, BST/GMT) - 13:00 - 22:00 (IST)