GreenDot Digital is looking for a motivated and detail-oriented developer with experience working on low-code/no-code platforms, preferably Kissflow, and scripting knowledge in Python and JavaScript. The ideal candidate will assist in designing, implementing, and maintaining automated workflows, applications, and integrations using Kissflow and other related platforms. Location Preference: Gurgaon Mumbai Bengaluru Key Responsibilities: Design and develop workflows and applications using Kissflow or other low-code/no-code platforms. Integrate external systems and APIs using scripting languages like Python and JavaScript. Collaborate with stakeholders to gather requirements and implement solutions. Troubleshoot and resolve technical issues related to workflows and automations. Optimize and maintain existing workflows and processes for efficiency and scalability. Stay updated on the latest low-code/no-code tools, trends, and best practices. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 1-4 years of experience in application development or working on low-code/no-code platforms like Kissflow, Appian, or Zoho Creator. Proficiency in scripting languages such as Python and JavaScript. Strong problem-solving skills and attention to detail. Basic understanding of APIs, integrations, and database concepts. Ability to learn and adapt to new technologies and tools quickly. Nice-to-Have Skills: Experience with workflow automation tools (e.g., Zapier, Power Automate). Familiarity with cloud platforms and services (e.g., AWS, Google Cloud, or Azure). Basic knowledge of UI/UX principles and design tools. Prior experience with Kissflow or similar low-code platforms. What We Offer: Opportunity to work in a collaborative and innovative environment. Professional growth and learning opportunities. Flexibility to work from Gurgoan/Bengaluru/Mumbai or remotely. Competitive salary and benefits
GreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues related to their data protection solutions, collaborating with engineering teams to identify root causes, and creating self-service knowledge base articles to enhance customer experience, all while maintaining a high level of customer satisfaction Key responsibilities: Troubleshooting and Issue Resolution: Diagnosing and resolving technical issues reported by customers, including creating/troubleshooting automation scripts, performance, and GenAI prompt related problems. Customer Interaction: Engaging with customers via phone, email, and ticketing systems to understand their issues, provide timely updates, and guide them through troubleshooting steps Maintain the expected CSAT/NPS/TTR/TTFR Engage with select enterprise customers proactively and be part of their automation team by helping them review their automation code Technical Expertise: Possessing in-depth knowledge of technologies like automation, GenAI, AWS, Azure, networking, and basics of how integration with various 3rd party tools like Oracle/SFDC/SAP/RestAPIs work Understanding of various troubleshooting tools like Datadog/Jam.Dev/InterCom is a plus Collaboration with Engineering: Working closely with engineering teams to report bugs, provide feedback on product improvements, and contribute to solution development Responsible for KPIs on reducing the incoming cases per customer by improving the serviceability of the product Collaboration with Post Sales Team: Working closely with Post Sales team to review the process code and suggest improvements Knowledge Base Development: Creating and maintaining comprehensive documentation in the knowledge base to enable self-service troubleshooting via GenAI by customers Responsible for KPIs on reducing the incoming cases per customer and improving the deflection rate Proactive Monitoring: Monitoring customer environments for potential issues and taking preventative measures to minimize disruptions Proactively identify the run failures and resolve the failures Mentorship and Training: Providing guidance and support to other support engineers within the team Required Skills and Qualifications: Strong understanding of Automation Experience with GenAI concepts, such as Prompt Engineering, reducing Hallucinations Excellent problem-solving and analytical skills to diagnose complex technical issues Exceptional communication and customer service skills to effectively interact with customers Ability to work independently and as part of a team Familiarity with scripting languages (e.g., Python, Bash) What we expect from you (must have): 5+ years of technical experience (Development; QA; Technical Support) B.S. in Computer Science/or equivalent degree Work Hours: We provide 24x7 support; You work based on a fixed work shift and may be required to work Monday to Friday depending on the organization needs. Weekend shift needed once every month Stand by on weekend or holiday as per customers demand although it may not be frequent This will be a remote position or can be in person in Bangalore
GreenDot Digital is hiring for a US based startup client of ours. Looking for a top notch Fullstack Software Engineer with 7-10 yrs of experience. About the Company We are a fast-growing, VC-backed SaaS startup building a next-generation geospatial and data-driven platform used by engineering, infrastructure, and real-estate teams to make better early-stage project decisions. Our product aggregates and visualizes diverse datasets—technical, environmental, regulatory, and operational—to help customers reduce project risk, speed up decision-making, and collaborate more effectively. As an early member of the team, you will have the opportunity to influence the product, shape the architecture, and contribute to systems that will scale rapidly as we expand. The Role We are a small, high-ownership engineering team that enjoys solving complex problems and moving quickly. We're looking for an experienced fullstack engineer based in India who is strong in JavaScript fundamentals and has hands-on experience with React and Node.js. You’ll work across the entire stack—from frontend interfaces to backend services, data workflows, and real-time collaboration features. What You’ll Do Build new user-facing fullstack features—from database models to React UI components Work across varied technical challenges: web applications, mapping/visualization, data processing, algorithmic relevancy, and real-time collaboration Profile performance across the stack and implement optimizations Set up analytics, monitoring, logs, and alerting systems Conduct code reviews and provide peer feedback Mentor junior engineers and support their growth What We’re Looking For 7–10 years of experience with TypeScript, React, Node.js (or similar JavaScript frameworks) Strong ownership mentality; comfortable taking features from 0→1 Experience working in greenfield or early-stage product environments Excellent written and verbal communication Experience managing or scaling production systems Bonus: BS/MS in CS or related field Bonus: Experience with Mapbox, ESRI, or other mapping tools Bonus: AWS experience Bonus: Prior startup experience or founding experience Tech Stack React, Redux, Valtio Tailwind CSS React Native Node.js, Postgres, Redis Mapbox & ESRI for mapping Custom high-performance mapping data services AWS (ECS), GitHub, Slack, Notion, Figma What We Offer High-impact, technically challenging work Significant room for growth in a rapidly scaling environment Competitive compensation (India-based) Hybrid-friendly, flexible work culture Unlimited PTO Location & Requirements This role is based in Chennai, India (hybrid-friendly) Work hours will be in IST