Grannyways

Company Description Grannyways reimagines the timeless wisdom of our grandmothers with a modern twist. We are devoted to reviving age-old methods to deliver premium, wholesome products. Our brand celebrates the profound heritage and invaluable wisdom of our grandmothers, merging tradition with authenticity to create nourishing products. Our mission is to craft authentic products that bridge the gap between past and present, promoting a wholesome world by blending age-old traditions with modern sensibilities. Role Description This is a full-time on-site role for a Customer Support Executive located in Gurgaon. The Customer Support Executive will handle day-to-day tasks including providing customer support, managing online support queries, ensuring customer satisfaction, and delivering exceptional customer service. The role also involves resolving technical support issues and responding to customer inquiries promptly. Qualifications Customer Support, Customer Service, and Online Support skills Experience in ensuring Customer Satisfaction Technical Support skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience in the consumer goods industry is a plus Bachelor's degree in a relevant field Show more Show less