About the job: Key responsibilities: 1. Respond to customer inquiries via chat, email, or meetings. 2. Give product walkthrough to clients. 3. Diagnose and resolve software issues efficiently. 4. Guide users through features, settings, and best practices. 5. Escalate complex problems to technical teams when needed. 6. Document issues and resolutions in our support system. Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Other perks: 5 days a week Skills required: English Proficiency (Spoken) About Company: GoWebbo & Co is a premier digital marketing firm headquartered in Kolkata, India, renowned for delivering comprehensive online public relations, brand management, and digital marketing solutions tailored to the unique needs of small- and midsize businesses. Established in 2012, the company has built a reputation for excellence by consistently providing innovative strategies that enhance online visibility and drive measurable results. With a team of skilled professionals specializing in SEO, social media marketing, content strategy, and paid advertising, GoWebbo & Co leverages data-driven approaches to craft customized campaigns that align with each client's objectives. As the digital landscape evolves, the company is expanding its services into new international markets and investing in product development initiatives aimed at creating cutting-edge marketing solutions.