Job Designation: Sr. Technical Engineer (L2 Support Engineer) Industry Experience: Telecom (GSM/LTE/BSS/OSS) Location: Bengaluru, India Required experience (in years)- 5 to 8 Yrs This position reports into the Sr. Manager Operations at Airlinq and would be responsible for deployment of Airlinq products and services at client site remotely/onsite as per the published standards and methodologies. Responsibilities: Responsible for handling Level 1 and Level 2 analysis, trouble shooting and resolution. Responsible for handling product queries. Handling all the communication related to the assigned customer accounts. Coordinating the issues internally and with outsourced partners, service providers (ISPs, ILD/NLD carriers) and onsite teams. Responsible for maintaining and making available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information, all known fault handling information and other information of general use. To interface with customer for all CSRs internal and external. Emergency CSR handling on a 24/7 service level, with on call support. Implement workarounds to limit customer downtime. Subsequently follow-up and ensure implementation of permanent solution. Participate or organize Technical Call Bridge to address technical diagnostics & collaboration with customers and partners. Maintain all the connectivity and account details from a support perspective to provide efficient support. Ensuring SLAs to better level than customer contract. To execute tasks allocated by the reporting manager in a timely manner Coordination with customer/partner SPOC for all technical aspects Coordination with customer/partner SPOC for Hardware / VM / Software Installation / Configuration including OS install, RAID configuration, high availability module, IP allocation Multitask and handle various tasks based on priority On-site assistance to Network Specialist for connectivity (e.g. MPLS) related technical and logistics aspects Coordination with customer/partner SPOC for all on-site tasks including structured cabling, labelling, rack mounting, equipment powering etc. Coordination with customer L1 / NOC teams including basic and detail level filtration & troubleshooting Coordination with L3 team Incident management, reporting, RCA preparation Educational Qualification: B.E. / B.Tech. , M.E./M. Tech., or M. Sc. in Computer Science / Electronics Engineering / MCA Skill Sets: Excellent understanding of GSM (Packet Core, MSC, HLR, STP, SS7 signaling, GGSN) and VAS Services (IN, SMS, USSD, MMS & GPRS) Experienced in IP networking, routing, connectivity, etc. Minimum 2-year Work experience, preferable in an O&M VAS & IOT environment with a mobile operator Technical know-how on MAP, INAP, CAMEL, GPRS, TCAP, SCCP, ISUP, SIGTRAN protocol stacks Diameter call flow for AAA Working knowledge of CDRs VOIP/SIP protocol UNIX (Sun Solaris/Linux), Shell/Perl/python Scripting Tools like Wireshark, postman, ticketing tool, Nagios Working knowledge on API Workflow & Testing SQL / Database Configuration & Maintenance Work Experience: 4 to 8 years of work experience.

Job Designation: QA Manager/Sr. Manager Location: Bangalore Required experience (in years)- 12+ yrs This position reports into the VP Engineering at Airlinq. He will work with the Engineering and Development teams to build and maintain a testing and quality program for the full suite of Airlinq s products and services. The role involves not limited to the following: Design, implement and manage a thorough Quality Assurance process for the company, including identification of the technical resources needed to perform QA on all software development products. Design, implement and maintain test procedures, including test cases, as necessary for each release and for regression testing. Maintain and track resolution of issues found during testing. Perform the primary QA functions and ensure that all products are delivered with optimal quality. Participate in regular meetings with Engineering and Development (including daily scrums) to represent and prioritize QA requirements. Develop and maintain the portfolio of internal and external documentation and participate as needed in external meetings with customers and prospects. Working independently as well as jointly work with others on other applications. Skills & Experience requirements: Domain Expertise: Knowledge of GSM, SS7, LTE HTTP/SOAP/REST API based testing Technical know-how on GTPV1/V2, DIAMTER (S6a), SCCP, TCAP, MAP, CAMEL protocol stacks Technical Skills: Scripting languages like Perl / TCL / Python UNIX (Solaris/Linux) and shell/Perl scripting, windows Oracle 8i/9i Selenium, JMETER, basic understanding of telecom nodes and terminologies Testing Skills: API testing, GUI testing Experience in test automation using C/C++ and shell/Perl scripting on UNIX Knowledge of various test methods Must have done test automation for Telecom products Tools: POSTMAN, SOAP UI, Wireshark, JMETER Bugzilla/JIRA, Test Link Work Experience: 12+ years of relevant experience. Minimum Education: B.E. / B.Tech. , M.E. /M. Tech in Computer Science / Electronics Engineering / MCA.

Job Designation: Java Developer/ Sr. Java Developer Location: Jaipur, India Required experience (in years)- 3 to 5 yrs This position reports into the VP Engineering at Airlinq. He will work with the Engineering and Development teams to build and maintain a testing and quality program for the full suite of Airlinq s products and services. The role involves not limited to the following: Design and develop based on Java components and frameworks. Integrates applications by designing database architecture and server scripting, studying and establishing connectivity with network systems, search engines, and information servers. Analyze business and user needs, update and document design, and revise existing system logic as necessary. Assist in developing project standards and guidelines Skills & Experience requirements: Minimum 3 years of hands-on Java development experience Working on Java applications, good grasp of the language. Understanding of Java Threading model required Experience in developing Java multi-threaded applications preferred Experience with Java frameworks, libraries and technologies (e.g., Spring, Hibernate and Apache) Good oral/written communication skills in a team-based environment Work Experience: 3-5 years of relevant experience. Educational Qualification: B.E. / B.Tech. , M.E. /M. Tech in Computer Science / Electronics Engineering / MCA.

Job Designation: Technical Engineer (NOC Support) Location: Bengaluru, India Required experience (in years)- 1 to 3 yrs Responsibilities: Responsible for handling Level 1 analysis, trouble shooting and resolution. Responsible for handling product queries. Operation and Maintenance of system, platform, and interconnects including performing daily checklists and troubleshooting. The network elements include apps server, signalling interfaces, data base server, storage array, Oracle, Sun, HP and other hardware. Handling all the communication related to the assigned customer accounts. Coordinating the issues internally and with outsourced partners, service providers (ISPs, ILD/NLD carriers) and onsite teams. Responsible for maintaining and making available up-to-date contact information, supported product lists, technical information regarding products, troubleshooting information, all known fault handling information and other information of general use. To interface with customer for all CSRs internal and external. CSR handling on a 24/7 service level and to work in any shift. Implement workarounds to limit customer downtime. Subsequently follow-up and ensure implementation of permanent solution. Participate or organize Technical Call Bridge to address technical diagnostics with in collaboration with customers and partners. Maintain all the connectivity and account details from a support perspective to provide efficient support. Ensuring SLAs to better level than customer contract. Educational Qualification: B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA Skill Sets: Experience in Network Operations, troubleshooting customer issues related to wireless technologies Strong Knowledge of GSM, SS7, SCCP and Core Network Operating Systems: Unix, Solaris Excellent troubleshooting skills Strong computer skills are required, with specific experience in HP Unix or Sun Solaris and Windows environment Ability to work in a team environment serving multiple global customers Strong English communication skills and sense of urgency Work Experience: 3 years of experience working as part of a 24X7 NOC team Min 2 years of related mobile telecom network operations environment required.

Job Designation: Java with Hadoop Developer Location: Gurgaon, India Required experience (in years)- 3 to 7 yrs This position reports into the VP Engineering at Airlinq. He will work with the Engineering and Development teams to build and maintain a testing and quality program for the full suite of Airlinq s products and services. The role involves not limited to the following: Part of a team to build end-end IoT solutions for various industry problems using Hadoop. You will be responsible for building quick prototypes and/or demonstrations to help management better understand the value of various technologies especially IoT, Machine Learning, Cloud, Micro-Services, DevOps and AI. Develop various reusable components, frameworks and accelerators to reduce the development lifecycle of future IoT projects. In this role, you must be able to work with minimal direction and supervision. Setting up Cloud platforms for use-cases Experience requirements: Minimum of 3 years IT experience with at least 2 years working on Cloud technologies (AWS or Azure). Must have architecture and design experience in building highly scalable enterprise grade applications. Must be able to design and setup a continuous integration environment, processes and tools in place for the target cloud platform. Proficient in Java and Spring Framework. Must have strong background on IoT concepts Connectivity, Protocols, Security and Data Stream. Must be familiar at least at the conceptual level on the emerging technologies including Big Data, NoSQL, Machine Learning, AI, Blockchain etc. Hands-on experience with AWS services from Compute, Storage, Networking and Security components Skills requirements: Knowledge in Big Data technologies Hadoop, Pig, Hive and Spark Experience working with any Hadoop platform extensively. Experience in migrating workload from on-premise to cloud and cloud to cloud migrations Experience in programming of MapReduce, Spark Knowledge of Hadoop Sizing and Implementation Good hands on experience of Java (core java) and J2EE technologies, Python/Scala,/Unix/Bash Scripts Strong analytical, problem-solving, data analysis and research skills Demonstrable ability to think outside of the box and not be dependent on readily available tools Work Experience: 3-7 years of relevant experience. Work Location: Gurgaon Educational Qualification: B.E. / B.Tech. , M.E. /M. Tech in Computer Science / Electronics Engineering / MCA.