Role & responsibilities Preferred candidate profile
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Responsibilities: * Manage international voice queries via phone calls * Provide exceptional customer service * Maintain high call quality standards * Collaborate with global teams on issue resolution
Responsibilities: * Ensure compliance with tax laws and regulations * Collaborate with clients on e-filing processes * Maintain confidentiality at all times * Prepare accurate tax returns using e-file software
Role & responsibilities An International Voice Process Executive handles global customer calls (inbound/outbound) for support, sales, or technical help, focusing on resolving issues, providing info, and ensuring satisfaction in a fast-paced environment, requiring strong English communication, problem-solving, and empathy . Key duties involve call management, documentation, meeting targets, and following procedures, with essential skills being clear communication, patience, and a customer-centric approach. Preferred candidate profile