About the job: Key responsibilities: 1. Operate as the lead point of contact for any and all matters specific to your customers 2. Build and maintain strong, long-lasting customer relationships 3. Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors 4. Ensure the timely and successful delivery of our solutions according to customer needs and objectives 5. Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders 6. Forecast and track key account metrics and ensure customer delight 7. Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment 8. Assist with high-severity requests or issue escalations as needed Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi, Gurgaon, Noida only Salary: ₹ 4,00,000 - 7,00,000 /year Experience: 1 year(s) Deadline: 2025-06-14 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance, Life Insurance Skills required: Client Interaction, Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken) and English Proficiency (Written) About Company: We are the company behind EmployWise, award-winning cloud-based software for hire-to-retire HR automation delivered in the SaaS model. Through our products and services, we help our customers leverage their human capital to achieve better business results. We believe in nurturing talent because we believe that to build a successful organization, we need people with exemplary talent! We provide our people with an environment charged with challenges, achievements, and aspirations. Each team member strives to maintain the highest standards of integrity and ethical business practices along with individual determination for quality, learning, and growth, which helps us exceed expectations.