A Global Care Officer’s primary role is to enhance parent-school communications and foster parent-school relationships, to promote and retain an agile communication relationship with parents. Resolving Parental Complaints and Concerns 1. Resolve parents' complaints quickly and effectively, whether it’s academic or non-academic. (The sole purpose of this call is to understand the parent's queries about the school) 2. RETENTION is the major role of the GCO team. (To move orange and red bucket queries to the green bucket) to avoid dropouts. 3. IT (MCB Login Issues, GC Queries) 4. Incoming Calls- Responsible and accountable for recording issues reported by parents into the system an identifying possible action areas for each issue. We should drive the resolution with a responsible role. Responsible for escalating the issues if not resolved within the TAT. 5. Resolving and updating transport and accounts (Daily interactions). 6. GCH- To Train and conduct orientation of sub-staff & attenders on a regular basis (weekly). 7. Responsible for carrying out the detailed Root Cause Analysis (RCA) of every case of dis-satisfied exit of a student from the school. 8. MC Calls- GCO connects with the existing parents thrice a year for PSAT 9. GCO Team helps the parents during the supplies to have a streamlined experience Building Positive Relationships 10.Global Guest, lectures during class hours to motivate students, to educate them about different opportunities I career aspects. 11.To upload WhatsApp statuses so that our parent contact list is aware of the developments. 12.To help in getting guests, Chief Guests for various events like Global Confluence, Lit Fest, Satrang, Umang, Sports Day, Annual Day, Crosswords, and Graduation Ceremony. 13.Being self-motivated to be involved in providing solutions to the parent fraternity of Global Education. Transport Readiness, Supplies Readiness, cafeteria readiness. Welcome students after the summer break are planned beforehand to streamline the process. 14.To maintain a cordial work relationship with various departments Parent Connect Calls. · PC calls are done to the parents' term - wise · A Broadcast group to be created to help the parents to get an update regarding Transport Rt, PTM, Event & celebrations updates, and holiday dates. · Conduct structured meetings and discuss the reason(s) for the exit with the parents when they visit the school to complete exit formalities. · Responsible for contributing to the process of Continual Service Improvement (CSI) by analysing objective data, every exit case, and issues reported by parents during a period. Parent Feedback Management · Responsible for actively participating in parent-teacher meetings (PTM) conducted at the school and uses the opportunity to interact with parents, solicit feedback, communicate any changes in school process & facilities, and recalibrate expectations of parents if needed. · NPS Net Promoter Score the parents share their valuable feedback which will help us to improve. · The school shares an email with a link in it. This helps us to understand the pulse of the parent and ideas about the satisfaction of the parent. · Responsible for identifying common threads across these cases. · Discuss these observations with process owners and report the observations and suggested corrective actions (process, facility & staff) to the Senior leadership team Student Admission and Enrolment concerns · Responsible to participate in the "New Parent Orientation Program – partners in education", which familiarizes parents of newly admitted students with the processes & practices at the school, parent expectations, and get their agreement on the parental responsibilities for best usage of the services of the school and to ensure the safety of their child. · New Parent Connect- To take over once the New admission process is completed. · To develop a personal connection, a welcome call, welcome email, welcome messages are shared with the parents. Retention & TC Management. · TC Calling - GCO connects with HOD along with the parent who has applied for · Admissions team for new parents connects physically at the campus. · Academic team for arranging one-on-one meetings with the parents for the student's academic performance of disciplinary issues. Education : · Bachelor’s degree in any field or equivalent professional experience. Experience : · Minimum 3 years of experience in a customer service or support role Skills : · Strong verbal and written communication skills. · Proficiency in handling customer service software, CRM tools, and MS Office. · Excellent problem-solving and conflict-resolution abilities. Working Location : 09, Business Park, Pawan Baug Road, off. S.V. Road, Swami Vivekananda Rd, adjacent to Techniplex, Malad West, Mumbai, Maharashtra 400104 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 9000000000
GIIS Ahmedabad is hiring for following position: PRT English - BA English + B.Ed PRT SST - BA History + B.Ed TGT Hindi - BA + MA Hindi + B.Ed Admin Executive - Graduate with 4+ years of experience EA to Principal (ONLY Female) School Address: behind NIRMA UNIVERSITY, off Sarkhej - Gandhinagar Highway, Godrej Garden City, Jagatpur, Ahmedabad, Gujarat 382470 Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹37,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
GIIS Ahmedabad is hiring for Administration Executive. School Address: Behind NIRMA UNIVERSITY, off Sarkhej - Gandhinagar Highway, Godrej Garden City, Jagatpur, Ahmedabad, Gujarat 382470 Male candidates with 6+ years of experience in Admin work Oversee overall school administration and facility management. Coordinate with vendors, suppliers, transporters, and support staff. Ensure school premises are maintained in proper condition (cleanliness, repair, safety). Manage inventory, procurement, and AMC (Annual Maintenance Contracts). Supervise security, housekeeping, and maintenance staff. Assist with regulatory compliance and documentation. Supervise minor construction, renovation, and repair works on the campus. Coordinate with civil contractors, architects, plumbers, electricians, etc. Prepare basic cost estimates, material lists, and work plans. Ensure quality control in school infrastructure projects. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹700,000.00 per year Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Administration work: 4 years (Required) Work Location: In person
GIIS Ahmedabad is hiring for HR Executive (Female candidates only). School Address: behind NIRMA UNIVERSITY, off Sarkhej - Gandhinagar Highway, Godrej Garden City, Jagatpur, Ahmedabad, Gujarat 382470 Qualification - MBA (HR) with 4 years of exp in HR Role and Responsibility Support HRBP team for job posting & quality sourcing candidates Liaise with Principal and Vice Principal to gather requirements Schedule Interviews for all Open positions assigned Negotiate & close offers within Budget. Reduce Replacement cost Reduce TAT for closing positions Ensure to comply with all country's Labor laws & regulations. 100% compliance Support HRBP teams in closing CBSE audit findings related to recruitment Coordinate with HRBP team for new joiner pass applications & other employee details relevant for smooth onboarding Engage with vendors for annual subscriptions Ensure timely payment of vendors Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
GIIS Noida is hiring for following roles Admission Counsellor (Female candidates preferred) Business Development Manager (Male candidates preferred) School Address: D-5, Sector 71, Noida, Uttar Pradesh Must be graduate with 4+ years of experience in Education Industry Notice Period - Immediate Joining to 30 days Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹52,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
GIIS Noida is hiring for Business Development Manager (Male candidates) Office Location - D-5, Sector 71, Noida, Uttar Pradesh - 201301 Must have experience in ATL, BTL Activities, Lead generation Candidate from Education Industry is preferred Immediate joiner will be preferred Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹55,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Description: PRT (Primary Teacher – All Subjects) Location: Global Indian International School, Pride World City, Charholi, Pune, Maharashtra – 411028 Position: Primary Teacher (PRT) – All Subjects About GIIS Global Indian International School (GIIS) is a leading educational institution committed to delivering high-quality, holistic education. We focus on nurturing young learners through an engaging curriculum, innovative teaching approaches, and a values-based learning environment. Role Overview We are seeking qualified and dedicated Primary Teachers (PRT) for all subjects to teach students in primary grades. The ideal candidate should possess strong subject knowledge, effective classroom management skills, and a passion for shaping young minds. Key Responsibilities Plan and deliver engaging and age-appropriate lessons for primary classes. Teach core subjects such as English, Mathematics, EVS/Science, Social Studies, and other foundational subjects as assigned. Prepare lesson plans, teaching materials, and classroom activities in alignment with school curriculum and guidelines. Assess student performance through classwork, homework, tests, and projects. Provide constructive feedback to students and maintain academic records. Foster a positive, inclusive, and supportive classroom environment. Engage students through interactive and activity-based learning methods. Communicate regularly with parents regarding student progress and development. Participate in school events, meetings, training sessions, and professional development programs. Ensure student safety, well-being, and adherence to school rules. Qualifications & Requirements Bachelor’s Degree with B.Ed (mandatory). Specialization or training in primary education preferred. Minimum 1–3 years of teaching experience in a school setting. Strong communication skills (verbal and written). Ability to engage young learners with creativity and patience. Proficiency in classroom management and student-centered teaching practices. Skills & Attributes Passionate about teaching and child development. Organized, responsible, and proactive. Comfortable using basic educational technology and digital platforms. Ability to collaborate with colleagues and contribute to the school community. Work Location GIIS – Global Indian International School, Charholi, Pune How to Apply Interested candidates may share their updated resume with the HR department at hrintern.gsgcc@globalschools.com with the subject line: Application for PRT Teacher – Pune (Charholi) . GIIS is an equal opportunity employer committed to fostering a nurturing, inclusive, and academic-focused environment for young learners. Job Type: Full-time Work Location: In person
Job Description: Coaches & Physical Education Teacher (Female) Location: Global Indian International School, Pride World City, Charholi, Pune, Maharashtra – 411028 Positions: Sports Coaches (Cricket / Pickleball / Kickboxing / Football / Karate, etc.) & Physical Education Teacher (Female) About GIIS Global Indian International School (GIIS) is committed to holistic education by promoting academic excellence, physical fitness, and character development. We aim to nurture students through structured sports and physical education programs. Role Overview We are seeking passionate and qualified Sports Coaches and a Female Physical Education Teacher to join our campus at Charholi, Pune. The ideal candidates will demonstrate strong subject knowledge, coaching skills, and the ability to work with students of various age groups. Key Responsibilities For Sports Coaches (Cricket / Pickleball / Gymnastic / Football / Volleyball / Badminton / Tennis / Other Sports): Plan, organize, and deliver structured coaching sessions. Train students for inter-school, district, and national-level competitions. Ensure safety and proper use of sports equipment. Maintain discipline and encourage sportsmanship among students. Develop age-appropriate training modules and fitness routines. Identify talent and provide individualized guidance. Coordinate with school management for events, tournaments, and sports activities. For Physical Education Teacher (Female): Teach PE curriculum to students across grade levels. Conduct regular fitness assessments and maintain student health records. Promote physical well-being, hygiene, and healthy lifestyle habits. Organize school-level sports events, drills, and assemblies. Ensure inclusive participation of all students. Manage PE periods, equipment inventory, and safety protocols. Qualifications & RequirementsSports Coaches: Certification or professional training in the relevant sport. Minimum 1–3 years of coaching experience in a school or academy. Strong communication, discipline, and motivational skills. Physical Education Teacher (Female): Bachelor's or Master's degree in Physical Education (B.P.Ed / M.P.Ed). Prior experience in teaching PE in a school environment preferred. Ability to handle classes, conduct assessments, and manage events. General Skills & Attributes (Applicable to All Roles) Passionate about student development and sports education. Good communication and interpersonal skills. Ability to manage large groups of students. Strong organizational and time-management abilities. Commitment to school values and professional ethics. Work Location GIIS – Global Indian International School, Charholi, Pune How to Apply Interested candidates may send their updated resume to the HR department at hrintern.gsgcc@globalschools.com with the subject line: Application for Coach/PE Teacher – Pune (Charholi) . GIIS is an equal opportunity employer dedicated to creating a safe, inclusive, and supportive environment for all students and staff. Job Type: Full-time Work Location: In person
Recruitment Walk-In Drive_Teaching / Non Teaching staff – Glendale Academy | Glendale International School | Glendale International School Cambridge (Hyderabad) Education Boards: CBSE | IB | IGCSE Hiring for Three Campuses: Glendale Academy – Sun City (CBSE) Glendale International School – Tellapur (IB Board) Glendale International School Cambridge (IGCSE Board) Note: Interviews for all three campuses will be conducted ONLY at the Glendale Academy venue mentioned below. Walk-In Interview Details Interview Date: Sunday, 21st December 2025 Time: 9:00 AM to 4:00 PM Interview Venue Glendale Academy – Block 2 Don Bosco Post, Sun City, Rajender Nagar, Bandlaguda Jagir, Hyderabad, Telangana – 500086 Open Positions Academic Roles : Pre-Primary Teachers Primary Teachers (Grade 1–5) Middle School Teachers (Grade 6–8) Senior School Teachers (Grade 9–12) Subject Specialists Music Teacher Dance Teacher French Teacher Drama / Theatre Instructor PE Teacher Art Teacher Non-Academic Roles Interview Process Written Assessment Personal Interview Candidates Must Carry Updated Resume (Hard Copy) Last 3 Months Salary Slips / Salary Certificate Educational Qualification Graduation is mandatory for all positions About Glendale Group of Schools Glendale Schools are known for academic excellence and holistic development, offering CBSE, IB, and Cambridge (IGCSE) curricula. With a strong legacy in progressive education, Glendale’s campuses focus on nurturing confident, skilled, and globally minded learners through structured pedagogy and experiential learning. Job Type: Full-time Benefits: Health insurance Paid sick time Provident Fund Work Location: In person