Ginet Tech Software (MY DOCK -US Based)

Job Details Title Business Analyst Experience: 2-4 Years Location: Kochi Employment Type: Full-Time About the Role We are looking for a detail-oriented and analytical Business Analyst with over 2 years of experience in the SaaS IT product domain. The ideal candidate will work closely with cross-functional teams to understand business needs, gather and analyze requirements, and contribute to the development and enhancement of our digital products. Key Responsibilities * Collaborate with product managers, developers, and stakeholders to define and document product requirements and user stories. * Analyze business processes, systems, and user needs to identify areas for improvement. * Work closely with UI/UX teams to translate requirements into wireframes or prototypes. *Conduct gap analysis, feasibility studies, and impact assessments for proposed solutions. * Manage the product backlog and ensure clarity and priority of deliverables. *Act as a bridge between technical and non-technical teams to ensure alignment. * Participate in sprint planning, reviews, and retrospectives as part of Agile/Scrum ceremonies. *Develop functional specifications, BRDs, and user acceptance criteria. * Support UAT (User Acceptance Testing) and ensure stakeholder buy-in. * Monitor product performance post-release and gather feedback for continuous improvement. Required Skills & Qualifications *2+ years of experience as a Business Analyst in the SaaS or IT product domain. *Strong understanding of Agile methodologies (Scrum, Kanban). *Proficiency in tools like JIRA, Confluence, Figma, or similar. *Ability to gather and translate business needs into technical requirements. *Excellent communication, analytical, and problem-solving skills. *Experience working with cross-functional global teams. Preferred Qualifications *Familiarity with API documentation, data models, and SaaS metrics. *Prior experience in B2B SaaS or customer-centric product environments. *Knowledge of SQL or basic data querying tools for analysis. Soft Skills *Strong stakeholder management and client-facing skills. *Ability to prioritize tasks and manage time effectively. *Self-motivated, team player, and adaptable to change.