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General Manager - Operations

Saravana Parottas

3 - 5 Lacs

Chennai

Posted:5 hours ago

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Job Description

  • Operations Management: Directs daily front-of-house (FOH) and back-of-house (BOH) service flow, ensures equipment maintenance, and maintains strict hygiene, safety, and sanitation standards.
  • Financial & P&L Accountability: Manages operating budgets, controls food and labor cost percentages, monitors inventory, reviews profit-and-loss (P&L) statements, and drives revenue.
  • Team Leadership & HR: Recruits, trains, schedules, appraises, and retains staff while fostering a positive work culture.
  • Guest Experience: Oversees service quality, engages directly with patrons during service, and resolves customer complaints to build loyalty.
  • Compliance & Marketing: Ensures compliance with local labor, health, and safety laws, and executes local or corporate marketing initiatives

Pay: ₹350,000.00 - ₹500,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Provident Fund

Work Location: In person

Skills Required

Operations Management Equipment Maintenance Profit and Loss Team Leadership Service Quality Customer Complaints Marketing Corporate Marketing Provident Fund Leadership and teamwork Inventory and warehouse management

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Job Type

Full Time

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Saravana Parottas

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