Games Host/Hostess

About Loco Lane:

Loco Lane is a dynamic entertainment and social destination that blends high-energy gaming

experiences with curated food and beverage offerings. Designed as a vibrant space for families, friends,

and corporate groups, it brings together recreation, celebration, and hospitality under one roof. With a

strong focus on guest experience, Loco Lane delivers memorable moments through engaging activities

and seamless service.

Role Overview

The Games Experience Executive is responsible for delivering a fun, safe, and engaging experience for

guests across all gaming zones. This role involves assisting customers, managing game operations, and

ensuring all equipment is functioning smoothly. The candidate will play a key role in enhancing

customer satisfaction through active interaction and on-ground support.

Key Responsibilities

Game Floor Operations

 Manage day-to-day operations across gaming zones and other attractions.

 Ensure all gaming equipment is functional, clean, and ready for use.

 Perform basic troubleshooting and coordinate with technical teams for maintenance and repairs.

Customer Experience

 Greet and assist guests, explaining game rules and usage where required.

 Ensure a safe, engaging, and enjoyable experience for all customers.

 Handle customer queries, concerns, and minor complaints in a professional manner.

On-Ground Support & Engagement

 Actively engage with guests on the floor to enhance their overall experience.

 Monitor gameplay and ensure fair usage and adherence to safety guidelines.

 Support group activities, parties, and events as required.

Safety & Compliance

 Ensure all safety protocols are followed across gaming zones.

 Guide customers on safety instructions before gameplay.

 Report any hazards, incidents, or equipment issues immediately.

Coordination & Reporting

 Coordinate with operations and technical teams for smooth functioning.

 Maintain basic logs for game usage, issues, and daily activities.

 Support supervisors in daily operational requirements.

Required Skills & Qualifications

 1–3 years of experience in gaming, entertainment, hospitality, or customer-facing roles.

 Strong communication and interpersonal skills.

 Customer-focused attitude with high energy and enthusiasm.

 Basic technical understanding of gaming equipment is an advantage.

 Ability to work in shifts, weekends, and holidays.

 Comfortable working in a fast-paced, high-energy environment.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person