Roles & Responsibilities Manage the end-to-end recruitment process, from sourcing candidates to onboarding.Develop and implement effective recruitment strategies to attract top talent.Utilize various sourcing methods such as job portals, social media, networking, and employee referrals.Screen resumes, conduct initial interviews, and assess candidates based on job requirements.Coordinate and schedule interviews with hiring managers and other stakeholders.Build and maintain a pipeline of qualified candidates for future hiring needs.Ensure a positive candidate experience throughout the recruitment process.Collaborate with hiring managers to understand job requirements and expectations.Conduct background checks and reference verifications.Stay updated on industry trends and best practices in recruitment.

Create actionable business strategy focused both on financial gain and customer satisfactionConduct extensive research to identify new markets and customer needsBuild & manage relationships with customers, suppliers, partners and vendors.Arrange business meetings with prospective clientsPrepare presentations and Promote companys products/services addressing or predicting clients objectivesPrepare RFP Proposals and Sales Contracts ensuring adherence to law-established rules andguidelines.Negotiate/close sales contracts and handle complaints or objections.Maintain a pipeline of qualified, prospective clients.Keep records of sales, revenue, invoices etc.Meeting monthly and quarterly targets.Provide trustworthy feedback and after-sales supportBuild long-term relationships with new and existing customersAnalysing market trendsTracking business performanceAttend business conferences, exhibitions and industry networking events.Acquire required technology skills and certifications.Allocating and managing companys resources.Develop entry level staff into valuable salespeople, by effective training, performance reviews and monitoring.

Identifying application security weaknessesDeployment and monitor various web application firewall.Implementing and monitoring SSL certificate for applications.Perform complex security related testing, creating test cases, performing manual and automated tests, report on problems encountered and documenting test results for follow-upCoordinate, implement, and maintain of existing & new application security tools.Perform manual testing to confirm the validity, risk, and impact of identified vulnerabilities.Collaborating with Managed Security partner for addressing application security issuesDevelop solutions to remediate findings from application security testingManage the lifecycle of vulnerabilities, from identification, remediation and reporting.

The Project Manager - Implementation will oversee the implementation projects. He will be responsible for the project starting from the receipt of the order.He will be performing planning, scheduling, resource allocation for the projects during the implementation stage.He will also be responsible to address any issues for project implementation and liaison with the customers, vendors and other internal / external agencies.Manages resources allocation across the projects under him.Guides the Project team with technical and other requirements, planning and scheduling.Ensures in timely communication and reporting to customer through Project coordinators.Prepares schedules and monitors the project progress against the schedule.Prepares project Budget and executes project within budget.Manages the team and ensures their growth on technical and soft skills.

Roles & Responsibilities An ISR (Sales Support) plays a crucial role in supporting the sales team and ensuring the smooth functioning of sales processes.The person is responsible for providing administrative support to the sales team, facilitating the sales process, and ensuring customer satisfaction. This role involves coordinating sales activities, preparing sales reports, managing customer enquiries, and collaborating with various internal departments.Sales Support:Assist the sales team in preparing and organizing sales presentations, proposals, and contracts.Collaborate with the marketing department to ensure effective promotion of products/services. Handle and respond to customer enquiries in a timely and professional manner.Order Processing:Process sales orders and coordinate with relevant departments to ensure timely delivery. Maintain accurate records of customer orders, shipments, and payments.Communication:Act as a liaison between the sales team and other internal departments.Communicate with customers to gather information, provide updates, and address concerns.Data Management:Maintain and update customer databases, ensuring accuracy of contact information and sales activity.Generate and analyse sales reports to provide insights for decision-making.Event Coordination: Coordinate sales events, conferences, and trade shows as needed.Assist in the preparation of materials and logistics for sales-related events.Customer Relationship Management (CRM):Utilize internal data to track and manage customer interactions, leads, and opportunities.Ensure that customer information is up-to-date and accessible to the sales team.

Lead generation through Cold Calling, and setting up appointments with potential customers.Meeting up with clients, making product & solution presentations, understand clients challenges and solution needs.Preparing, submitting and following up with clients on presentations, proposals & payments.Negotiate/close deals and handle complaints or objectionsMeeting monthly and quarterly targets.Coordinate with implementation team to ensure quality & timely execution of agreed deliverables.Maintain a pipeline of qualified, prospective clients.Keep records of sales, revenues, invoices, etc.Follow up with clients. Keep a track of potential customers and their requirements.Assist and guide customers with all the required knowledge of the services.Address all complaints of the customers and make sure that they are resolved in time and within the guidelines given.Ensure the premium level of client satisfaction in one phone call.Provide trustworthy feedback and after-sales supportBuild long-term relationships with new and existing customers

Roles & Responsibilities Address user tickets regarding hardware, software and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructions.Conduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with clients to ensure their systems are functional.Report customer feedback and potential product requests.Help create technical documentation and manuals.Patch Management, Window Server.

An ISR (Sales Support) plays a crucial role in supporting the sales team and ensuring the smooth functioning of sales processes.The person is responsible for providing administrative support to the sales team, facilitating the sales process, and ensuring customer satisfaction. This role involves coordinating sales activities, preparing sales reports, managing customer enquiries, and collaborating with various internal departments.Sales Support:Assist the sales team in preparing and organizing sales presentations, proposals, and contracts.Collaborate with the marketing department to ensure effective promotion of products/services. Handle and respond to customer enquiries in a timely and professional manner.Order Processing:Process sales orders and coordinate with relevant departments to ensure timely delivery. Maintain accurate records of customer orders, shipments, and payments.Communication:Act as a liaison between the sales team and other internal departments.Communicate with customers to gather information, provide updates, and address concerns.Data Management:Maintain and update customer databases, ensuring accuracy of contact information and sales activity.Generate and analyse sales reports to provide insights for decision-making.Role & responsibilities Preferred candidate profile Perks and benefits

Role & responsibilities Roles & Responsibilities: • In House Job • Experience 1 to 3 years • Respond to requests via phone, chat or email • Understand hardware and software issues • Gather required info from user to register call • Advise user on appropriate action (If Required) • Register Call at help Desk Tool • Provide CSO# to User/Caller • Assign Call to CSE/CE/Out Station CE • Follow up with CSE/CE to ensure complete resolution of issues • Update user/caller on Engineer assigned and post Call resolution status • Administer help desk software • Coordinate with Logistics for spare req • Identify and escalate situations requiring urgent attention • Redirect Escalations/unresolved calls to L2 CE • Track CE • Document/ Report Management • Prepare activity reports • Inform SDM on recurring problems • Weekly Report • Monthly Report • Follow standard help desk procedures Preferred candidate profile • ITI / Diploma / Any Graduates • Good English Communication skill • 1 to 2 years of relevant experience. • Willingness to work as Held Desk • Basic knowledge on Desktop, Laptop, Printer and other Peripherals. • Basic Knowledge on Hardware Terminology. • Ability to understand basic technical terms of issues. • Ability to work independently and as part of a team • Stay updated on industry trends, emerging technologies, and best practices Must be proficient in Hindi