Company Description Relocation company with over 28 years in business, looking for an assistant to join the team. Role Description This is a full-time on-site role for a Relocation Assistant, located in Hong Kong. The Relocation Assistant will be responsible for helping clients with the logistics of moving, including scheduling and coordinating moving services, assisting with documentation, and providing support during the relocation process. The role entails addressing client inquiries, liaising with service providers, and ensuring a smooth and stress-free relocation experience for clients. Qualifications Strong organizational and coordination skills Excellent communication and interpersonal skills Ability to manage multiple tasks effectively and efficiently Experience in customer service and client relationship management Proficiency in using relocation management software and tools Detail-oriented with strong problem-solving abilities Proficiency in English; additional languages are a plus Ability to work independently and as part of a team Previous experience in the moving or logistics industry is preferred
As a Relocation Assistant at our established relocation company in Hong Kong, you will play a crucial role in assisting clients with all aspects of their moving process. With over 28 years of experience in the industry, we are seeking a dedicated individual to join our team and contribute to providing top-notch relocation services. Your responsibilities will include managing the logistics of moving, coordinating moving services, assisting with documentation, and offering support to clients throughout the relocation journey. You will be the point of contact for client inquiries, interact with service providers, and ensure a seamless and stress-free experience for our clients. To excel in this role, you should possess strong organizational and coordination skills, excellent communication abilities, and the capacity to handle multiple tasks efficiently. A background in customer service and client relationship management is essential, along with proficiency in relocation management software. Being detail-oriented with excellent problem-solving skills is a key requirement, as well as proficiency in English; knowledge of additional languages is considered advantageous. If you have previous experience in the moving or logistics industry, it would be a significant asset. The ability to work both independently and collaboratively as part of a team is also highly valued in this position. Join us in delivering exceptional relocation services and making a positive impact on our clients" moving experiences.,