Frozen Cream

Job Title: Customer Service Executive Job Responsibilities: Handle incoming calls, emails, and chats to assist customers with inquiries. Resolve customer complaints in a professional and timely manner. Provide accurate information regarding products, services, or policies. Maintain records of customer interactions, feedback, and issues. Follow up with customers to ensure resolution and satisfaction. Job Requirements: Qualification: 12th Pass / Graduate (any stream). Skills: Strong communication skills (verbal & written). Basic computer knowledge (MS Office, CRM tools). Problem-solving and active listening. Patience and positive attitude.