Front Office Receptionist Male

As a Hotel Receptionist, you will be responsible for performing all check-in and check-out tasks, managing online and phone reservations, and registering guests by collecting necessary information like contact details and exact dates of their stay. Your role will involve welcoming guests upon their arrival, assigning rooms, and providing information about the hotel, available rooms, rates, and amenities. Additionally, you will need to respond to clients" complaints in a timely and professional manner. Key Responsibilities: - Manage all check-in and check-out tasks - Handle online and phone reservations - Register guests and collect necessary information - Welcome guests upon arrival and assign rooms - Provide information about the hotel, rooms, rates, and amenities - Respond to clients" complaints in a timely manner - Coordinate with housekeeping staff to ensure rooms are clean and fully-furnished - Confirm group reservations and arrange personalized services for VIP customers and event attendees - Upsell additional facilities and services when appropriate Qualifications Required: - Education: Higher Secondary (12th Pass) preferred - Experience: 1 year in Microsoft Office and total work preferred - Language Skills: Proficiency in Hindi and English preferred Please note that the job type is full-time with the benefit of food provided. The work location is in person at Alleppey, Kerala, so reliable commuting or planning to relocate before starting work is required. If you have any questions or need further clarification, please feel free to reach out.,