Front Office (Premium Hospitality)

Job Description – Front Office Executive

**Job Title:** Front Office Executive

**Company:** Labonel Fine Baking

**Industry:** Food & Beverage / Hospitality

**Location:** Hyderabad (On-site)

**Job Timings:** 9.5 hours

**Working Days:** 6 days a week

**Shift Timings:** As per business requirement

**Reports to:** Branch Manager

About Labonel Fine Baking

At Labonel Fine Baking, every creation is more than a dessert — it is a symbol of

craftsmanship, heritage, and refined taste. For over 30 years, we have set the benchmark for

fine patisserie, offering our customers an experience that blends tradition with luxury.

As a Front Office / Sales Executive, you will be the face of Labonel — ensuring that every

customer interaction reflects elegance, warmth, and excellence.

Key Responsibilities

Customer Experience & Sales

* Greet, welcome, and engage customers with warmth and professionalism.

* Present and sell Labonel’s exclusive product range with confidence and storytelling.

* Understand customer needs, make personalized recommendations, and create

memorable experiences.

* Build long-term relationships with clients, offering thoughtful and refined service.

* Handle queries and address complaints promptly with a customer-first approach.

Front Office & Operations

* Maintain a clean, organized, and welcoming front desk and counter.

* Ensure order slips are prepared correctly and shared with baking/decoration teams.

* Check and process online/website orders and attend phone inquiries with complete

details.

* Oversee product packaging, counter readiness, tasting platters, carry bags, and

stationery.

* Ensure timely reporting (daily reports, R-value, closing reports).

* Coordinate pickup reminders to customers an hour in advance.

* Maintain filing systems and track basic office expenses.

Teamwork & Brand Excellence

* Work closely with the management and front office team to uphold Labonel’s luxury

brand standards.

* Support a positive and collaborative work environment.

* Undertake training sessions as guided by the Manager.

Ideal Candidate Profile

* Background in luxury retail, hospitality, or premium lifestyle brands preferred.

* Excellent communication and interpersonal skills with a polished and confident

personality.

* Strong sales orientation balanced with genuine relationship-building skills.

* Detail-oriented with high standards for presentation and customer care.

* Professional, pleasant, and adaptable under different situations.

* Appreciation for fine experiences, artisanal products, and luxury service culture.

Why Join Labonel Fine Baking

* Represent one of India’s most prestigious patisseries, celebrated for quality, artistry,

and timeless appeal.

* Be part of an environment where tradition meets modern elegance.

* Enjoy opportunities for growth in a brand that values refinement, customer delight, and

excellence.

Apply now and become an ambassador of the Labonel Fine Baking experience.

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person