Front Office In-charge

A hospital in Hyderabad, Telangana, is seeking a responsible and organized Front Office In-charge with a minimum of 1 year of relevant experience. The selected candidate will oversee front office operations, coordinate patient registration and appointments, support patient enquiries, and help ensure smooth administrative services.

Qualifications

• Minimum 1 year of relevant experience in hospital front office operations, reception, or healthcare administration.
• Graduate degree preferred.
• Knowledge of patient registration, appointment scheduling, billing coordination, and hospital administrative procedures.
• Basic computer skills and familiarity with hospital management software preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to handle patient enquiries professionally and manage multiple tasks efficiently.

Responsibilities

• Supervise daily front office operations and ensure professional reception services.
• Coordinate patient registration, appointments, admissions, and enquiries.
• Guide patients and visitors to the appropriate departments.
• Coordinate with billing, nursing, medical records, and other hospital departments.
• Support front office staff and help manage work allocation as required.
• Address patient concerns professionally and escalate unresolved issues to hospital management.
• Maintain accurate registration records and front office documentation.
• Ensure patient information is handled confidentially.
• Follow hospital policies, service-quality standards, and patient-safety procedures.

Pay: ₹8,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person