Front Office Executive / Receptionist – Hospital

Front Office Executive / Receptionist – Hospital

Mind & Brain Hospital | Sahakar Nagar, Bengaluru

Mind & Brain Hospital is hiring Front Office Executives / Receptionists to join our hospital reception team.

We are looking for friendly, responsible and patient-focused candidates who can handle front desk operations, patient coordination, calls, appointments, billing coordination and administrative support.

Position

Front Office Executive / Receptionist – Hospital

Location

Sahakar Nagar, Bengaluru

Employment Type

Full-Time | On-site

Who Can Apply?

• Freshers are welcome
• 0–3 years of experience preferred
• Candidates with hospital/clinic/front-office experience preferred
• Good communication skills
• Basic computer knowledge
• Kannada and English communication preferred
• Hindi or other languages will be an advantage

Key Responsibilities

Front Desk & Patient Handling

• Welcome and assist patients and attendants professionally.
• Manage front-desk operations and patient enquiries.
• Guide patients to the appropriate department or consultant.
• Handle patient registration and basic documentation.
• Maintain a professional and patient-friendly reception environment.

Appointments & Coordination

• Schedule and coordinate patient appointments.
• Manage consultant/doctor appointment schedules.
• Coordinate with doctors, psychologists, nursing and other departments.
• Handle appointment confirmations and follow-ups.

Calls & Communication

• Handle incoming and outgoing calls professionally.
• Respond to patient and attendant enquiries.
• Provide accurate information regarding hospital services, timings and appointments.
• Coordinate calls with concerned departments.

Billing & Administrative Support

• Coordinate with the billing/accounts team where required.
• Assist with patient records and documentation.
• Maintain reception registers and daily records.
• Support administrative activities assigned by the department.

Lead and Enquiry Management

• Record patient enquiries received through calls, walk-ins and other channels.
• Follow up on enquiries as instructed.
• Coordinate with the concerned team for patient appointments.
• Maintain proper enquiry and follow-up records.

Candidate Skills

• Good communication and interpersonal skills
• Pleasant and professional personality
• Patient-handling skills
• Basic computer knowledge
• MS Office and basic data-entry skills
• Ability to handle multiple tasks
• Good telephone etiquette
• Ability to work in a hospital environment
• Willingness to work in shifts/rotational schedules as required

Preferred Experience

Experience in any of the following will be an advantage:

• Hospital reception
• Clinic front office
• Healthcare customer service
• Patient coordination
• Medical reception
• Front desk
• Telecalling
• Appointment coordination

Freshers with good communication skills are encouraged to apply.

Working Schedule

Monday to Saturday / Rotational schedule

Weekly off as per departmental roster.

Salary

Salary will be based on qualification, communication skills and relevant experience.

How to Apply

Call / WhatsApp: 8310174500
Email: hr@mindandbrainhospital.in

Candidates can send their updated CV through WhatsApp or email.

Email Subject: Application – Front Office Executive

Mind & Brain Hospital
Sahakar Nagar, Bengaluru

We are looking for candidates interested in hospital front-office operations, patient coordination and healthcare administration.

Freshers are welcome to apply.

Keywords

Receptionist, Front Office Executive, Hospital Receptionist, Front Desk Executive, Patient Coordinator, Front Office, Healthcare, Hospital, Telecaller, Customer Service, Appointment Coordinator, Medical Receptionist, Hospital Front Office, Bangalore Jobs, Bengaluru Jobs

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Provident Fund

Work Location: In person