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Front Desk Associate (Hospitality)

Career Strategy Solutions

2 - 4 Lacs

Mumbai

Posted:5 days ago

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Job Description

Front Desk Executive for Hospitality company into Kids Entertainment.

looking for a friendly, professional, and customer-oriented Front Desk Associate to manage reception activities and ensure a smooth guest experience at its Bandr location.

Key Responsibilities:

  • Welcome and assist guests, visitors, and customers.
  • Handle guest inquiries, phone calls, and bookings.
  • Manage check-ins, registrations, and front desk operations.
  • Coordinate with internal teams for smooth daily operations.
  • Maintain visitor records and ensure a clean, organized reception area.
  • Support customer service activities and resolve basic guest queries.

Requirements:

  • Good communication and interpersonal skills.
  • Presentable, courteous, and customer-focused personality.
  • Basic computer knowledge and administrative skills.
  • Experience in front desk, hospitality, retail, or customer service is preferred.
  • Ability to work in a fast-paced environment and handle guests professionally.

Job Type: Full-time

Pay: ₹22,000.00 - ₹35,000.00 per month

Application Question(s):

  • How many years of experience do you have in front desk, reception, hospitality, or customer service?
  • Are you comfortable handling guest check-ins, registrations, bookings, and customer queries?
  • Are you comfortable with basic computer operations and maintaining visitor records?
  • Are you comfortable working in rotational shifts, including weekends and holidays?
  • What is your current CTC and expected CTC and Notice Period ?
  • Are you comfortable working at Jio Centre Plaza, Mumbai?

Education:

  • Diploma (Preferred)

Experience:

  • Front desk: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

Skills Required

Front Desk Hospitality Daily Operations Customer Service Communication and Interpersonal Skills Administrative Skills Retail Customer Queries Communication

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