Job Summary: We are hiring freshers for BPO roles in domestic and international customer support. Join our team to handle customer queries via phone, chat, or email with full training provided. Job Title: Customer Support Executive / Associate BPO Location: Chennai Job Type: Full-time About the Role: We are looking for enthusiastic and customer-focused individuals to join our BPO team. This is an excellent opportunity for freshers to start their career in customer service, supporting either domestic or international clients through phone, chat, or email. Responsibilities: Handle inbound and outbound customer calls or chats. Assist customers with queries, complaints, and service-related issues. Provide accurate product and service information. Maintain customer records and update databases. Meet service quality and performance standards. Ensure a positive customer experience at every interaction . Requirements: Qualification: 10+2 / Graduate (any stream). Good communication skills: Domestic process proficiency in [local language] and basic English. International process strong English (verbal & written). Basic computer and typing skills. Willingness to work in rotational shifts (including night shifts for international process). Freshers are welcome; training will be provided. Benefits: Fixed salary with performance-based incentives. Paid training and ongoing support. Career growth and promotion opportunities. Transport facility for night shifts (if applicable).
Software Tester (Career Gap Candidates Eligible) Job Role: Software Tester Experience: (0-1) Career Gap Candidates Welcome) Location: Chennai Employment Type: Full-Time About the Role We are looking for a detail-oriented Software Tester who will be responsible for ensuring the quality and reliability of our software applications. Candidates with a career gap are strongly encouraged to apply. We value skills, learning attitude, and commitment more than the duration of the gap. Key Responsibilities Analyze software requirements and prepare test plans and test cases Perform manual testing, functional testing, regression testing, and UI testing Identify, document, and track bugs using tools like JIRA / Bugzilla / Trello Work closely with developers to resolve defects Ensure all test activities meet project deadlines and quality standards Execute test scripts and report test results Participate in review meetings and provide improvement suggestions Required Skills Strong understanding of STLC, SDLC, Bug Life Cycle Knowlege of manual testing techniques Basic understanding of API testing / SQL queries (added advantage) Good communication and analytical skills Ability to learn quickly and work in a team Eligibility Freshers and candidates with a career gap can apply Any degree background (BSc, BCA, BE, B.Tech, B.Com, etc.) Certification in software testing is a plus