Location: Kanpur Department: E-commerce / Digital Marketing Job Overview: We are seeking a detail-oriented and proactive E-commerce Executive to oversee and enhance our online sales platforms. The ideal candidate will be responsible for managing product listings, optimizing website functionality, coordinating marketing campaigns, and ensuring a seamless customer experience across all digital touchpoints. Amazon, Flipkart, and Meesho Product Listing Experience. Key Responsibilities: Product Management: Maintain and update product listings, ensuring accurate descriptions, pricing, and inventory levels across all e-commerce platforms. Website Optimization: Collaborate with web developers and designers to enhance site functionality, user experience, and navigation to drive conversions. Digital Marketing Coordination: Work closely with the marketing team to plan and execute online campaigns, promotions, and SEO strategies to increase traffic and sales. Order and Inventory Management: Monitor order processing and coordinate with logistics to ensure timely fulfillment and delivery. Manage stock levels to prevent overstocking or stockouts. Customer Service Support: Address customer inquiries and issues promptly, ensuring high levels of customer satisfaction and retention. Data Analysis: Utilize analytics tools to track website performance, sales trends, and customer behavior. Provide regular reports and insights to inform strategic decisions. Qualifications: Education: Bachelor’s degree, Marketing, E-commerce, or a related field. Experience: Minimum of 2-3 years in an e-commerce role, with hands-on experience managing online stores and digital marketing campaigns. Technical Skills: Proficiency in e-commerce platforms (e.g., Shopify, Magento), Google Analytics, SEO tools, and Microsoft Office Suite. Familiarity with HTML/CSS is a plus. Soft Skills: Strong analytical skills, attention to detail, excellent communication abilities, and a customer-centric mindset. Preferred Skills: Experience with email marketing platforms and CRM systems. Knowledge of PPC advertising and social media marketing strategies. Ability to multitask and manage multiple projects in a fast-paced environment. This role is pivotal in driving our online sales and enhancing the overall digital customer experience. If you are passionate about e-commerce and have a knack for optimizing online operations. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Application Question(s): How many years of experience in E-commerce How many years of experience in Digital Marketing Are you able to work on-site in Kanpur? Work Location: In person