Job description Voice Support for a FIN-TECH Company : Manage a large number of Inbound and Outbound calls in a timely manner Follow Call Center Scripts when handling different calls/issues Identifying customer needs, clarify information, research every issue and provide relevant solutions to the customers Maintain regular follow-up with Customer till closure of Overdue Accounts Stellar Learning Opportunity to understand and work in Indian Banking & Global Banking Processes; Minimum CTC/Compensation: Rs.15000/- (ESI & PF Inclusive) Additional Monthly Performance Bonus from 2nd Month onwards Freshers or Callers (upto 1 Yr Exp) shall be supported with a Banking Certification [IIBF DRA] support on Outstanding Performance; Dynamic Rotational Five Day-Work Week Dynamic Rotational Day Shifts CONTACT HR SAI - 7799977078 OR SEND YOUR CV TO SAI.P@FLOW-TECH.AI Required Candidate profile Requirements : Callers with 1+ Year experience in Calling or Voice process can apply DRA Certified Candidates will have added advantages Candidates fluent in Telugu and Hindi can also apply Articulate & Strong Phone & Verbal communication skills along with active listening skills Fair Knowledge of Banking Products Customer Focus and Adaptability to different personality types Ability to multi-task, set priorities and manage time efficiently Any Graduation Degree OR DIRECT WALKIN: 4TH FLOOR, CANARA BANK BUILDING https://goo.gl/maps/Ay5GVNMTUkEfbvnX7 INTERVIEW TIMINGS (MON-FRI) - 10:00 AM TO 04:00 PM CONTACT HR SAI - 7799977078 OR SEND YOUR CV TO SAI.P@FLOW-TECH.AI