Job description We are looking for F&B Service crew to join with our brand new luxury Property in Athirappilly, Thrissur. Ideal candidate having minimum 1 years of experience in the same role with a passion for learning and desire to grow in the field of F&B Service having qualification in Hotel / F&B Management. Duties and Responsibilities: Greet and escort customers to their tables. Present menu and provide detailed information when asked. Prepare tables by setting up linens, silverware and glasses. Offer menu recommendations upon request. Up-sell additional products when appropriate. Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization. Communicate order details to the Kitchen Staff. Serve food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy dining area. Deliver checks and collect bill payments. Carry dirty plates, glasses and silverware to kitchen for cleaning. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). Provide excellent customer service to guests. Experience and Qualifications: Bachelor's degree or Diploma in Hotel Management or Catering technology. Good communication skill in English. Minimum 1 year experience in same role. Job Types: Full-time, Regular / Permanent Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 05/09/2024 Expected Start Date: 01/06/2025

Job description We are looking for F&B Service crew to join with our brand new luxury Property in Athirappilly, Thrissur. Ideal candidate having minimum 1 years of experience in the same role with a passion for learning and desire to grow in the field of F&B Service having qualification in Hotel / F&B Management. Duties and Responsibilities: Greet and escort customers to their tables. Present menu and provide detailed information when asked. Prepare tables by setting up linens, silverware and glasses. Offer menu recommendations upon request. Up-sell additional products when appropriate. Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization. Communicate order details to the Kitchen Staff. Serve food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy dining area. Deliver checks and collect bill payments. Carry dirty plates, glasses and silverware to kitchen for cleaning. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). Provide excellent customer service to guests. Experience and Qualifications: Bachelor's degree or Diploma in Hotel Management or Catering technology. Good communication skill in English. Minimum 1 year experience in same role. Job Types: Full-time, Regular / Permanent Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 05/09/2024 Expected Start Date: 10/06/2025

Job Title: Reservation Associate Location: Central Reservation Office – Vythiri, Wayanad Properties Covered: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) About the Role: Flora Hospitality Group is seeking a dedicated and experienced Reservation Associate to join our Central Reservation Office in Vythiri, Wayanad. The selected candidate will handle reservations for both Flora Vythiri Resort and Flora Misty Falls – Athirappilly, ensuring smooth operations and exceptional guest service. The ideal candidate should have at least 1 year of experience in hotel reservations and will report directly to the Reservation Manager. Key Responsibilities: Promptly and accurately handle all reservation requests via phone, email, or online channels. Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. Review daily no-shows and report to the Guest Service Manager for necessary action and follow-up. Ensure all reservations in the PMS are current and correctly entered. Verify reservation details for repeat guests to facilitate seamless check-ins. Monitor occupancy forecasts and update stop-sell dates in the PMS, coordinating with Guest Service and Sales. Manage group bookings: create group masters, update rooming lists, and coordinate with departments for special requirements. Reconfirm all arrivals one day prior and ensure Front Desk has complete guest information by the evening before arrival. Maintain accurate guest history profiles, particularly for repeat guests, and flag any inconsistencies. Monitor and optimize allotment usage; avoid overselling and generate periodic allotment statistics. Apply sound yield management practices aligned with Flora’s revenue strategies. Assist with rate setup and ensure accuracy in the rate manual and computer system. Coordinate with the Director of Sales (DOS) and Sales team to share market feedback and lead referrals. Ensure strong, open communication between Reservations and Guest Service teams. Complete daily administrative tasks including correspondence, reporting, and filing. Adhere to emergency communication protocols and support monthly data archiving of reservations. Train and mentor team members to uphold Flora’s reservation standards and customer service excellence. Perform additional tasks as assigned by the Reservation Manager. Qualifications & Experience: Minimum 1 year of hands-on experience in hotel reservation systems (e.g., IDS, Opera, etc.) Good understanding of property management systems and yield management. Strong communication and interpersonal skills. Organized, detail-oriented, and capable of multitasking. Familiarity with the hospitality industry, preferably in resort operations, is an advantage. How to apply : If you are passionate about hospitality and eager to grow with a dynamic hotel group, we would love to hear from you ! Please send your updated resume to [email protected] or apply via WhatsApp at +91 62355 93000. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 15/06/2025

Job description We are looking for F&B Service crew to join with our brand new luxury Property in Athirappilly, Thrissur. Ideal candidate having minimum 1 years of experience in the same role with a passion for learning and desire to grow in the field of F&B Service having qualification in Hotel / F&B Management. Duties and Responsibilities: Greet and escort customers to their tables. Present menu and provide detailed information when asked. Prepare tables by setting up linens, silverware and glasses. Offer menu recommendations upon request. Up-sell additional products when appropriate. Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization. Communicate order details to the Kitchen Staff. Serve food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy dining area. Deliver checks and collect bill payments. Carry dirty plates, glasses and silverware to kitchen for cleaning. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). Provide excellent customer service to guests. Experience and Qualifications: Bachelor's degree or Diploma in Hotel Management or Catering technology. Good communication skill in English. Minimum 1 year experience in same role. Job Types: Full-time, Regular / Permanent Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person Application Deadline: 05/09/2024 Expected Start Date: 10/06/2025

Job Title: Reservation Associate Location: Central Reservation Office – Vythiri, Wayanad Properties Covered: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) About the Role: Flora Hospitality Group is seeking a dedicated and experienced Reservation Associate to join our Central Reservation Office in Vythiri, Wayanad. The selected candidate will handle reservations for both Flora Vythiri Resort and Flora Misty Falls – Athirappilly, ensuring smooth operations and exceptional guest service. The ideal candidate should have at least 1 year of experience in hotel reservations and will report directly to the Reservation Manager. Key Responsibilities: Promptly and accurately handle all reservation requests via phone, email, or online channels. Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. Review daily no-shows and report to the Guest Service Manager for necessary action and follow-up. Ensure all reservations in the PMS are current and correctly entered. Verify reservation details for repeat guests to facilitate seamless check-ins. Monitor occupancy forecasts and update stop-sell dates in the PMS, coordinating with Guest Service and Sales. Manage group bookings: create group masters, update rooming lists, and coordinate with departments for special requirements. Reconfirm all arrivals one day prior and ensure Front Desk has complete guest information by the evening before arrival. Maintain accurate guest history profiles, particularly for repeat guests, and flag any inconsistencies. Monitor and optimize allotment usage; avoid overselling and generate periodic allotment statistics. Apply sound yield management practices aligned with Flora’s revenue strategies. Assist with rate setup and ensure accuracy in the rate manual and computer system. Coordinate with the Director of Sales (DOS) and Sales team to share market feedback and lead referrals. Ensure strong, open communication between Reservations and Guest Service teams. Complete daily administrative tasks including correspondence, reporting, and filing. Adhere to emergency communication protocols and support monthly data archiving of reservations. Train and mentor team members to uphold Flora’s reservation standards and customer service excellence. Perform additional tasks as assigned by the Reservation Manager. Qualifications & Experience: Minimum 1 year of hands-on experience in hotel reservation systems (e.g., IDS, Opera, etc.) Good understanding of property management systems and yield management. Strong communication and interpersonal skills. Organized, detail-oriented, and capable of multitasking. Familiarity with the hospitality industry, preferably in resort operations, is an advantage. How to apply : If you are passionate about hospitality and eager to grow with a dynamic hotel group, we would love to hear from you ! Please send your updated resume to vinesh.manakkat@florahospitality.com or apply via WhatsApp at +91 62355 93000. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 15/06/2025

Job Title: Reservation Associate Location: Central Reservation Office – Vythiri, Wayanad Properties Covered: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) About the Role: Flora Hospitality Group is seeking a dedicated and experienced Reservation Associate to join our Central Reservation Office in Vythiri, Wayanad. The selected candidate will handle reservations for both Flora Vythiri Resort and Flora Misty Falls – Athirappilly, ensuring smooth operations and exceptional guest service. The ideal candidate should have at least 1 year of experience in hotel reservations and will report directly to the Reservation Manager. Key Responsibilities: Promptly and accurately handle all reservation requests via phone, email, or online channels. Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. Review daily no-shows and report to the Guest Service Manager for necessary action and follow-up. Ensure all reservations in the PMS are current and correctly entered. Verify reservation details for repeat guests to facilitate seamless check-ins. Monitor occupancy forecasts and update stop-sell dates in the PMS, coordinating with Guest Service and Sales. Manage group bookings: create group masters, update rooming lists, and coordinate with departments for special requirements. Reconfirm all arrivals one day prior and ensure Front Desk has complete guest information by the evening before arrival. Maintain accurate guest history profiles, particularly for repeat guests, and flag any inconsistencies. Monitor and optimize allotment usage; avoid overselling and generate periodic allotment statistics. Apply sound yield management practices aligned with Flora’s revenue strategies. Assist with rate setup and ensure accuracy in the rate manual and computer system. Coordinate with the Director of Sales (DOS) and Sales team to share market feedback and lead referrals. Ensure strong, open communication between Reservations and Guest Service teams. Complete daily administrative tasks including correspondence, reporting, and filing. Adhere to emergency communication protocols and support monthly data archiving of reservations. Train and mentor team members to uphold Flora’s reservation standards and customer service excellence. Perform additional tasks as assigned by the Reservation Manager. Qualifications & Experience: Minimum 1 year of hands-on experience in hotel reservation systems (e.g., IDS, Opera, etc.) Good understanding of property management systems and yield management. Strong communication and interpersonal skills. Organized, detail-oriented, and capable of multitasking. Familiarity with the hospitality industry, preferably in resort operations, is an advantage. How to apply : If you are passionate about hospitality and eager to grow with a dynamic hotel group, we would love to hear from you ! Please send your updated resume to vinesh.manakkat@florahospitality.com or apply via WhatsApp at +91 62355 93000. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 15/06/2025