Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com Location: Remote (must reside in tri-state area due to volume of events in the market) What You Would Get To Do In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Attendee Data Coordinator role will support meeting planners to consistently deliver exceptional management of attendee registration functions to conferences and events. They will be responsible for managing attendee data for many internal and external events and conferences while maintaining relationships with the event stakeholders in collaboration with other team members. A background in customer service and handling sensitive information is helpful. Your Contributions Working with event planners on overall registration management for a high volume in-person corporate events. Some may be in a hybrid or virtual capacity. Heavily assisting with edits, testing and backend updates to the registration site with accuracy and consistency Database management to ensure consistency of information, accurate data, inputting when required, generating lists and analysis upon request Diligent handling of confidential invitee data, ensuring information is consistent and accurate and following compliance guidelines of handling sensitive information (PII) Manage event communications such as save-the-dates, invitations, reminders, confirmations, surveys, etc. Assist attendees and stakeholders with any questions regarding registration Assist event planners in contacting attendees for required information, gift sizes, contact information, transportation details, overnight accommodation requirements, data points etc. Printing name badges, tent cards, place cards, departure notices, event materials where needed Assist with creating and printing of event collateral and signage with the internal creative team Pre-event and day-of support during execution of events/conferences; travel and on-site management for in-person meetings as needed across domestic US event locations (travel up to 20-40%, mostly within the New York market) Packing, ordering and shipping event supplies – maintain a shipping grid and track deliveries Post event attendee reporting Supporting other stakeholders with self-managed events, onsite assistance, adhoc projects, et What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. 1+ years of related experience, including entry level meeting support and coordination Bachelor’s Degree preferred Highly motivated, able to work independently Strong team player, eager to support others; foster positive team dynamic Exhibit strong work ethic, patience, and a winning attitude Strong oral and written communication skills Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required Ability to manage multiple projects simultaneously; strong ability to prioritize work Proficiency with Microsoft Office – specifically with Excel and Outlook Attention to detail, strong organizational skills, and ability to prioritize through strong communications Cvent experience a plus, but not required At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA) 401 (k) Five Flexible Spending Accounts Options Generous Paid Time Off Allowance Employee Assistance Program (EAP) Life, Disability & Pet Coverages Wellness Stipend Mobile Phone Allowance Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more Aura Identity Theft Protection Discretionary Bonus Structure Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $65,000 to $75,000. This role is also eligible for an annual discretionary bonus. FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at www.firstagency.com What You Would Get To Do The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. There is a requirement for onsite events to travel domestically or abroad as required. Your Contributions Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting Sourcing, negotiating and managing site selections, contract management for venues and suppliers Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.) Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders Co-plan with colleagues and the client on larger scale programs; strong team player Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements Share knowledge of best practices, new suppliers, services and venues What We Are Looking For Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First. 5–7+ years’ event management experience, preferably in a corporate or financial environment Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events Experience in working with and managing senior clients Bachelor's Degree Preferred Proficient with Microsoft Office applications such as PowerPoint and Excel Motivated, self-starter, ability to work independently and project plan; ability to think innovatively Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines Virtual event experience preferred – Webex and Zoom experience a plus Leadership/influencing/negotiation and decision-making skills Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles Strong client management skills Strong oral and written communication skills Ambitious, proactive and highly organized Willing to travel to various locations for site-visits and on-site management of events Experience working with large and complex databases preferred, Cvent experience preferred Knowledge of venues and suppliers in key US cities Benefits At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA) 401 (k) Five Flexible Spending Accounts Options Generous Paid Time Off Allowance Employee Assistance Program (EAP) Life, Disability & Pet Coverages Wellness Stipend Mobile Phone Allowance Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more Aura Identity Theft Protection Discretionary Bonus Structure Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. United States Residents: The base pay for this position ranges from $70,000 – $100,000. This role is also eligible for an annual discretionary bonus. FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.