Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description Office Location: Fort Worth, Texas, United States SCOPE/CONTACTS: Incumbent is responsible for providing secondary market mortgage loans to consumers. The incumbent has extensive contacts on a daily basis with Bank customers and personnel as well as outside contact with real estate brokers, builders, title companies, private mortgage insurance companies, attorneys and other related entities to insure a competitive product that meets the customer's needs. Essential Functions Proactively solicits new prospects for residential mortgage secondary market loans through contacts and referrals with Bank customers, real estate brokers, builders, title companies, private mortgage insurance companies, attorneys and other related entities; Conducts interviews with prospective borrowers in order to analyze financial and credit data to determine customer financing objectives; Advises customers of product/pricing policies and guidelines and gathers any additional required information; Continually identifies, develops and maintains a quality network of personal and business relationships that serves as a recurring source of referrals for new mortgage lending opportunities; Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements; Demonstrates a commitment to professional ethics. Participates in job specific training and other various bank training programs as required. Complies with all Federal and State Laws and Regulations including BSA, AML and all bank policies and procedures. Other duties as assigned. Actively participate in the sales and service culture, support the values of the organization and follow established Bank policies and procedures. Minimum Qualifications High school diploma or equivalent Two years of mortgage loan experience, and one year of real estate/sales experience are required. Bachelor’s Degree with specialization in real estate or finance may substitute in lieu of experience. Working knowledge of mortgage lending and laws/regulations procedures is necessary. Must be familiar with FNMA, FHLMC, FHA, and VA regulations and guidelines as well and other loan programs offered. Proficiency in Microsoft Word, Excel, and related computer applications is also required. Incumbent must be able to work with limited supervision. Professional demeanor as well as effective oral communication and interpersonal skills are essential. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Show more Show less

Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description Office Location: Abilene, Texas, United States Scope/Contacts Responsible for the fulfillment of all Bank policies and regulations as they apply to the Retail Operations Division, specifically Tellers, Safe Deposit and New Accounts. Responsible for the overall training of lobby and/or motor-bank personnel to assure friendly, eager, professional, and capable customer service. Responsible for positively motivating and ensuring that the sales culture of the bank will be enhanced by all retail personnel. Daily contact with customers, potential customers, officers, and employees. Essential Functions General supervision of all Office Retail Operations, i.e., New Accounts, Certificates of Deposit, Tellers, Collections, Safe Deposit, Bookkeeping inquiries, and Customer Service. Incumbent is expected to hire, track, and coach, counsel, and support retail staff in all phases of sales, customer service and work detail. Incumbent may be assigned to the officer call program. Actively participate in the sales and service culture, support the values of the organization and follow established Bank policies and procedures. Periodic travel to Abilene or other Bank Regions for training is required. Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation. Minimum Qualifications Five years of retail banking experience, two of which must be in management, either in banking or another retail environment is required. A four-year college degree in business/finance is a competitive advantage. Basic math proficiency and aptitude. Demonstrated academic record of achievement in social and leadership skills. Demonstrate aptitude to handle sensitive operational transaction and customer relationships. Professional appearance. Demonstrate social skills & a self-starter mentality. Excellent communications skills. Ability to adjust to flexible hours and ability to sell products and services. Will supervise staff of at least five employees and daily operations. Thorough knowledge of negotiable instruments is strongly desired. Must be able to work flexible hours and/or extended hours as business requires. Periodic travel to Abilene or other Bank Regions for training is required. Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation. The above statements reflect the general duties considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Show more Show less

Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description Office Location: Fort Worth, Texas, United States Essential Functions Processes financial transactions promptly and accurately. Strictly adheres to all bank policies and procedures. Prioritizes client demands. Provides impeccable customer service. Communicates professionally with all clients and colleagues. Upholds understanding of all banking products and services, along with company systems and procedures. Participates in job specific training, various bank training programs such as customer service, and complies with BSA, AML and all bank policies and procedures as required. Other duties as assigned. Actively participate in the Customer Service First program and support the values of the organization and follow established policies and procedures. Periodic travel to Abilene or other Bank Regions for training is required. Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation. Minimum Qualifications A self-starting team player with High school diploma or GED Any of the following: Bachelor’s Degree 6 months previous teller experience within the financial institution industry 6 months previous cash handling experience (including balancing a cash drawer) in a retail customer service environment Ability to maintain high level of confidentiality is required. Computer proficiency and familiarity with Microsoft programs and impeccable written and oral communication skills are necessary. Must be comfortable working in a fast-paced environment with handling frequent interruptions and little to no supervision. Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds. Must be able to work flexible hours and/or extended hours as business requires. Periodic travel to Abilene or other Bank Regions for training is required. Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation. Preferred Skills Bilingual in English and Spanish. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Show more Show less