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First Advantage

First Advantage (Nasdaq: FA) delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 29 locations and a staff of 6,400+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com.

806 Reviews in First Advantage
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Thomas Holsenbeck
a month ago
It's been almost three months and they still haven't finished my background check. First Advantage is not the company you want to use. I called and they tell me they don't know why it's taking so long. No one should wonder why they have such a poor rating.
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Diamond ViperZ
a month ago
This is the worst attempt at service I have ever had. This company needs to close. ABSOLUTELY NO HELP AND ABSOLUTELY UNABLE TO EVEN GET TO A REPRESENTATIVE TO EVEN ASK QUESTIONS. I give this company o out of 10. I would take this 1 star away if I could.
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Johnny Gallagher
5 months ago
I have a clean background. I have never had any convictions of any kind. This company keeps pushing the ETA to a later date. This place needs to be shut down! …
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Ken Freeman
10 months ago
I had to sign the GCIC form using a black ink pen as instructed. However, I was informed that I filled it out incorrectly because it required "First Advantage" to be written at the top, even though this should have been automatically …
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Victor Sachs
10 months ago
I know for a fact that FA cares about delivering great service to applicants and clients and will go above and beyond to help as needed. A lot of these reviews unfairly call out First Advantage for failed background checks, but FA doesn’t control that information, it just reports on it!
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Westly Sirois
a year ago
I have had the worst experience as a customer. No communication regarding a positive drug test (for a prescribed medication) that they needed additional information on. I called them myself after not hearing anything for a week. They stated …
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Giovani Castro
a year ago
They said I failed my drug test on a email but told me I passed 3 days ago I even got the paper stating i passed when I took the test in their building! NEVER have I ever done drugs in my life!!! Any other job I've applied to I past it but …
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Bobby Barton
9 months ago
If your software writers don't know what they're doing, why are they still employed with you? Where do I send an invoice for my time spent trying your software when it doesn't work. Where do I send the invoice for my Lost time?
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Patrece Paul
2 years ago
Was about to open my new store within this apartment community when I learned I had to do a criminal background check as well as credit check. I was ready and open the only questions on the digital application once received was prefilled …
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Dashun Sykes
a year ago
This is a poor company at verifying information. I’ve been waiting 3 weeks for them to send someone to Mississippi as was told to secure a background check for me and it seems that they doesn’t care about the timing.. they make it seem as …