About Firework Join Firework – Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships. At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together. Summary We are seeking a detail-oriented Quality Assurance Engineer to join our team to work on global quality projects using a variety of technologies. In this visible role, you’ll work closely with product leaders, engineering teams, and the business to own the quality assurance deliverables end to end. This role is ideal for someone who loves finding bugs, thinking like an end user, and ensuring smooth product experiences. What You’ll Be Doing Work closely with product managers, designers, and the rest of the engineering team to build elegant and scalable product experience across multiple platforms Review product requirements, specifications, and technical design documents to create detailed, comprehensive, and well-structured test plans and test cases Manually execute test cases, document results, and track defects through the bug lifecycle Log clear and reproducible bug reports with detailed steps, screenshots, and videos as neededRe-test resolved defects to verify fixes and prevent regressions Validate data accuracy and system behavior across different browsers, devices, and environments Maintain and update existing test cases to reflect product changesProvide feedback on usability, user experience, and edge cases that may not be covered in requirements Strategize and develop ideas for new programs, products, or features by monitoring industry developments and trends We’ll be excited if you have Bachelor's degree, preferably in Computer Science or other technical field 5+ years working as a QA Analyst/Tester, preferably across Web, Android, iOS and other mobile application development or testing environments Minimum 3+ years experience with driving quality projects through process, automation, instrumentation, requirements, and test with agile frameworks Proven knowledge of QA methodologies and with bug tracking tools Experience with Jira, Charles Proxy, BrowserStack, and TestRail Great product sense and attention to detail Excellent communication skills and able to explain verbally or via written communication to a variety of audiences Startup and growth mindset; be able to thrive in a fast-paced global environment focused on learning and knowledge sharing Strong analytical thinking and problem solving skills Ability to work independently and be self-directed A big plus if you have Automation experience with Python Location This role is remote and we are looking for candidates based in India Don’t hold back We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Firework Join Firework – Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and conversational commerce to every digital touchpoint transforming how brands connect with audiences, convert interest into action, and build long-term customer loyalty. At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together. Summary Our team is growing! We’re looking for an experienced Integration Solutions Manager to provide deep technical expertise to support the pre- to post-sales process with enterprise customers in Europe. You have a deep understanding of Firework’s products market fit and are the subject matter expert with technical knowledge regarding our suite of products and alignment to a variety of different verticals. You are business-savvy while technical, customer-centric, can empathize with customer challenges, and thrive on building solutions to scale. What You’ll Be Doing Partner cross-functionally during the pre- and post-sales process to understand technical requirements and translate to scalable integration solutions and support to internal teams (Sales, Product, Engineering, and Customer Success) as well as with the external customers Drive the onboarding process by bringing solutions discovery, technical enablement, product deployment assessment, and platform integration expertise Assess customers requirements to propose solutions with our platform/product, communicate the integration process in an easy-to-understand manner directly with our new partners, and oversee the live launch and hand-off to Account Management or Customer Success Be a technical voice of the customer; work closely with the product and engineering teams on product loop feedback to help internal teams strategize, iterate, and prioritize new features and updates Triage and resolve bugs and other technical issues throughout the customer journey Continuously create mapping of manual or automated requirements, tests, dependencies, integration playbooks, and technical documents We’ll be excited if you have Bachelor's degree, preferably in Computer Science or other technical field 5+ years of solution engineering experience or technical consultant manager especially in a customer-facing role for SaaS high-growth companies Experience working with European customers Fluent in English. French or German is a plus Excellent communication and presentation skills with various technical and non-technical audiences; must have strong empathy and emotional intelligence with diverse customersAdvanced technical discovery, documentation, and troubleshooting skills. Detail-minded and data driven Proven ability with managing and leading multiple technical and high-value enterprise-level integration projects working with various stakeholders on a deadline-driven schedule Start-up, team-oriented mentality Technical Qualifications Experience developing rich applications with JavaScript (ES6), HTML5, and CSS3 is required Mobile experience (Android, IOS) and cross platform (Flutter, React) is a plus Knowledge of Wordpress, Shopify is a plus Location This role is remote and we are looking for candidates based in India. Don’t hold back We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Firework Join Firework Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world's most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and conversational commerce to every digital touchpoint transforming how brands connect with audiences, convert interest into action, and build long-term customer loyalty. At Firework, you'll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you're curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shoppingtogether. Summary Our team is growing! We're looking for an experienced Integration Solutions Manager to provide deep technical expertise to support the pre- to post-sales process with enterprise customers in Europe. You have a deep understanding of Firework's products market fit and are the subject matter expert with technical knowledge regarding our suite of products and alignment to a variety of different verticals. You are business-savvy while technical, customer-centric, can empathize with customer challenges, and thrive on building solutions to scale. What You'll Be Doing Partner cross-functionally during the pre- and post-sales process to understand technical requirements and translate to scalable integration solutions and support to internal teams (Sales, Product, Engineering, and Customer Success) as well as with the external customers Drive the onboarding process by bringing solutions discovery, technical enablement, product deployment assessment, and platform integration expertise Assess customers requirements to propose solutions with our platform/product, communicate the integration process in an easy-to-understand manner directly with our new partners, and oversee the live launch and hand-off to Account Management or Customer Success Be a technical voice of the customer; work closely with the product and engineering teams on product loop feedback to help internal teams strategize, iterate, and prioritize new features and updates Triage and resolve bugs and other technical issues throughout the customer journey Continuously create mapping of manual or automated requirements, tests, dependencies, integration playbooks, and technical documents We'll be excited if you have Bachelor's degree, preferably in Computer Science or other technical field 5+ years of solution engineering experience or technical consultant manager especially in a customer-facing role for SaaS high-growth companies Experience working with European customers Fluent in English. French or German is a plus Excellent communication and presentation skills with various technical and non-technical audiences; must have strong empathy and emotional intelligence with diverse customersAdvanced technical discovery, documentation, and troubleshooting skills. Detail-minded and data driven Proven ability with managing and leading multiple technical and high-value enterprise-level integration projects working with various stakeholders on a deadline-driven schedule Start-up, team-oriented mentality Technical Qualifications Experience developing rich applications with JavaScript (ES6), HTML5, and CSS3 is required Mobile experience (Android, IOS) and cross platform (Flutter, React) is a plus Knowledge of Wordpress, Shopify is a plus Location This role is remote and we are looking for candidates based in India. Don't hold back We understand some candidates may see the above and not apply because they don't meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Firework Join Firework – Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships. At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together. Summary We’re looking for a highly-driven Sr. Enterprise Account Executive professional to own the full sales cycle - from prospecting and discovery through close and account expansion. You’ll evangelize Firework’s innovative SaaS solutions to large enterprise brands and retailers across a variety of industries. You thrive identifying and closing key opportunities with organizations that have complex needs to continuously generate new revenue. What You’ll Be Doing Work cross-functionally with the team to set priorities and make key strategic decisions for identifying, qualifying, and pursuing new business opportunities with enterprise accounts across multiple industries Own the entire enterprise sales cycle from prospecting, initial outreach, lead qualification, discovery, demo, solution design, negotiation, and close Grow, establish, and nurture long-term relationships with key decision-makers by understanding their business objectives and strategic priorities and delivering value in order to meet assigned revenue goals Prepare and deliver compelling presentations, product demos, and customized proposals tailored to executive audiences Partner closely with Marketing, Customer Success, and Integration Solutions to align on strategies to ensure successful integration and world-class customer experiences Collaborate with leadership to continuously refine processes, playbooks, and frameworks that help shape and scale go-to-market strategies efficiently We’ll be excited if you have 5-10+ years experience in a full-cycle enterprise-level sales experience, with a proven track record of success in acquiring new business and exceeding sales targets Extensive experience with outbound prospecting, cultivating a territory, and building and closing a robust pipeline of high-value contracts and complex deals Mastery of solution-based selling, complex sales methodologies, and consultative approaches Ability to create and multiply a sales playbook to influence stakeholders on the value proposition and deliver results through multi-threaded evaluations Skilled in leading and navigating multi-threaded enterprise sales cycles (multiple personas and decision paths) Exceptional communication skills, with the ability to present effectively to technical and non-technical audiences of all levels including executives Extensive experience with various sales tools and tech stack (i.e. Salesforce, Apollo, LinkedIn, etc) Comfortable with change in a high-growth organization: ability to demonstrate comfort with ambiguity, adapt quickly and be effective in new situations in a highly dynamic setting Start-up mentality; you are team-oriented, resilient, empathetic, and no ego Locations The role may be remote. For remote, we are looking for candidates based in Mumbai or Gurgaon, India Don’t hold back We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Firework Join Firework - Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships. At Firework, you ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping together. Summary We re looking for a highly-driven Sr. Enterprise Account Executive professional to own the full sales cycle - from prospecting and discovery through close and account expansion. You ll evangelize Firework s innovative SaaS solutions to large enterprise brands and retailers across a variety of industries. You thrive identifying and closing key opportunities with organizations that have complex needs to continuously generate new revenue. What you ll be doing Work cross-functionally with the team to set priorities and make key strategic decisions for identifying, qualifying, and pursuing new business opportunities with enterprise accounts across multiple industries Own the entire enterprise sales cycle from prospecting, initial outreach, lead qualification, discovery, demo, solution design, negotiation, and close Grow, establish, and nurture long-term relationships with key decision-makers by understanding their business objectives and strategic priorities and delivering value in order to meet assigned revenue goals Prepare and deliver compelling presentations, product demos, and customized proposals tailored to executive audiences Partner closely with Marketing, Customer Success, and Integration Solutions to align on strategies to ensure successful integration and world-class customer experiences Collaborate with leadership to continuously refine processes, playbooks, and frameworks that help shape and scale go-to-market strategies efficiently We ll be excited if you have 5-10+ years experience in a full-cycle enterprise-level sales experience, with a proven track record of success in acquiring new business and exceeding sales targets Extensive experience with outbound prospecting, cultivating a territory, and building and closing a robust pipeline of high-value contracts and complex deals Mastery of solution-based selling, complex sales methodologies, and consultative approaches Ability to create and multiply a sales playbook to influence stakeholders on the value proposition and deliver results through multi-threaded evaluations Skilled in leading and navigating multi-threaded enterprise sales cycles (multiple personas and decision paths) Exceptional communication skills, with the ability to present effectively to technical and non-technical audiences of all levels including executives Extensive experience with various sales tools and tech stack (i.e. Salesforce, Apollo, LinkedIn, etc) Comfortable with change in a high-growth organization: ability to demonstrate comfort with ambiguity, adapt quickly and be effective in new situations in a highly dynamic setting Start-up mentality; you are team-oriented, resilient, empathetic, and no ego Locations The role may be remote. For remote, we are looking for candidates based in Mumbai or Gurgaon, India Don t hold back We understand some candidates may see the above and not apply because they don t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Firework Join Firework Where Innovation Meets Impact Firework is revolutionizing connected commerce with the world's most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships. At Firework, you'll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you're curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shoppingtogether. Summary We're looking for a highly-driven Sr. Enterprise Account Executive professional to own the full sales cycle - from prospecting and discovery through close and account expansion. You'll evangelize Firework's innovative SaaS solutions to large enterprise brands and retailers across a variety of industries. You thrive identifying and closing key opportunities with organizations that have complex needs to continuously generate new revenue. What You'll Be Doing Work cross-functionally with the team to set priorities and make key strategic decisions for identifying, qualifying, and pursuing new business opportunities with enterprise accounts across multiple industries Own the entire enterprise sales cycle from prospecting, initial outreach, lead qualification, discovery, demo, solution design, negotiation, and close Grow, establish, and nurture long-term relationships with key decision-makers by understanding their business objectives and strategic priorities and delivering value in order to meet assigned revenue goals Prepare and deliver compelling presentations, product demos, and customized proposals tailored to executive audiences Partner closely with Marketing, Customer Success, and Integration Solutions to align on strategies to ensure successful integration and world-class customer experiences Collaborate with leadership to continuously refine processes, playbooks, and frameworks that help shape and scale go-to-market strategies efficiently We'll be excited if you have 5-10+ years experience in a full-cycle enterprise-level sales experience, with a proven track record of success in acquiring new business and exceeding sales targets Extensive experience with outbound prospecting, cultivating a territory, and building and closing a robust pipeline of high-value contracts and complex deals Mastery of solution-based selling, complex sales methodologies, and consultative approaches Ability to create and multiply a sales playbook to influence stakeholders on the value proposition and deliver results through multi-threaded evaluations Skilled in leading and navigating multi-threaded enterprise sales cycles (multiple personas and decision paths) Exceptional communication skills, with the ability to present effectively to technical and non-technical audiences of all levels including executives Extensive experience with various sales tools and tech stack (i.e. Salesforce, Apollo, LinkedIn, etc) Comfortable with change in a high-growth organization: ability to demonstrate comfort with ambiguity, adapt quickly and be effective in new situations in a highly dynamic setting Start-up mentality; you are team-oriented, resilient, empathetic, and no ego Locations The role may be remote. For remote, we are looking for candidates based in Mumbai or Gurgaon, India Don't hold back We understand some candidates may see the above and not apply because they don't meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.