Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across more than 500,000 organizations—from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. This year, Ramp named Fireflies the 6th most popular AI platform, joining the ranks of OpenAI, Midjourney, and Anthropic. Chances are, you’ve already seen Fireflies in action quietly powering one of your recent meetings. As an Inbound Sales Manager , you will drive the end-to-end sales cycle, focusing primarily on inbound lead prospecting, conversion, and closing deals. You will also manage customer onboarding, ensuring new clients are set up for success. This role requires a proactive, target-driven professional with strong sales skills, exceptional communication abilities, and the ownership mindset to manage a complete sales cycle in a dynamic, remote-first environment. Responsibilities Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Develop strong relationships with potential clients, positioning the company’s value proposition effectively. Full Sales Cycle Management: Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals. Target Achievement: Meet or exceed sales targets, focusing on metrics such as demo-to-win rates and deal closure timelines. Customer Onboarding: Onboard new customers post-sale, ensuring a seamless transition and proper setup to maximize product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience. Cross Collaboration: Work closely with cross-functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback. Qualifications 4-8 years of experience in B2B sales, preferably handling enterprise clients. Proven ability to meet or exceed sales targets in a fast-paced, target-oriented environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills to manage multiple sales opportunities and onboarding tasks simultaneously. Familiarity with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite. Self-starter with high ownership, able to work independently and thrive in a fully remote environment. Note: Candidate should be flexible to work in PST/EST timezone Values That Are Important To Us You should be a great communicator and culture maintainer. Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimize complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely from anywhere Opportunities to move laterally within a team and grow rapidly Paid time off and flexible leave policy A "no boss" culture that empowers you to take ownership Flexible working hours to fit your lifestyle LGBTQ+ friendly Fun international offsite to connect and recharge Tech reimbursements to support your work About Us At Fireflies.ai, we’re revolutionising the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI275508616
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 3+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Role: Inbound Sales Manager- B2B SaaS Location: Remote Experience: 3+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As Inbound Sales Manager at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite. A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. Were revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. Were building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cyclefrom engaging inbound leads to closing deals. Youll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work Show more Show less
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. We are seeking a self-motivated Product Designer with a keen attention to detail and a discerning eye. You will shape exceptional user experiences across Fireflies’ web and mobile platforms. We care deeply about precision in design, ensuring every detail serves a purpose. Our goal is to create interfaces that are visually clean, highly functional, and effortlessly natural in interaction. About You Passion for Design: A deep love for UI design and a habit of staying inspired by constantly seeking inspiration from top designers, products, and trends. Great Communicator: You believe in overcommunication, value candid feedback, and thrive in a results-driven environment where collaboration leads to stronger outcomes. User-First Mindset: You prioritise the user journey in every design decision, questioning not just how something should work, but why it matters. Crafter: You have an exceptional eye for detail, recognising that the smallest nuances can make a significant difference in the user experience. Agile and Adaptable – You embrace iteration, move fast without sacrificing quality, and bring clarity and direction even in ambiguity. Continuously Improve: You leverage user data and feedback to understand product usage, identify pain points, and prioritise design improvements that drive real impact. What You’ll Do Design and Ship Exceptional Experiences: Own end-to-end design projects, from early exploration and prototyping to polished final implementation. Think in Interaction, Not Just Screens: Your designs should anticipate user behaviour, ensuring smooth transitions, meaningful feedback, and interactions that feel natural. Craft Flow & Interfaces: Create flows, prototypes, and high-fidelity interfaces for your features. System Thinker: Help maintain Fireflies Essential Design System, ensuring consistency, scalability, and a cohesive user experience. Advocate for Design Excellence: Help establish processes that reinforce our commitment to attention to detail, usability, and a design-first approach. Collaborate for Seamless Execution: Work closely with engineering and cross-functional teams to ensure seamless execution and high-quality implementation. Requirements 3+ years of experience in product design. A portfolio showcasing impactful designs delivered in dynamic, fast-moving environments. Passion for improving existing patterns and finding innovative solutions for new features and use cases. Expertise in UI design, interaction, and copywriting to craft excellent user experiences. Enthusiasm about AI-native experiences. Experience with designing and applying systems effectively across multiple products. Strong ability to work autonomously and lead design initiatives with minimal supervision. Figma-Pro (Auto-Layout, Variables, Components, Design Organisation, Prototypes) Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Hiring Process Screening/ Portfolio gathering round Role Expectations & clarity round (Design Lead) Design Assignment Culture Round (HR & Recruiting Lead) Final Round (CEO) Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About us: At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI278754648
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. Role Overview At Fireflies.ai, influencers aren’t just distribution and they’re amplifiers of our story. We’re looking for someone who can run influencer campaigns end-to-end while also keeping our social channels clean, active, and engaging. This is a hands-on role with lots of ownership, perfect for someone who understands creators and lives online culture. What You’ll Do Source, vet, and onboard influencers across YouTube, TikTok, LinkedIn, IG, and emerging platforms. Negotiate contracts, manage timelines, and ensure smooth campaign delivery. Brief influencers with brand-aligned messaging and creative hooks. Track campaign performance (beyond vanity metrics → clicks, conversions, signups). Run experiments: allocate budgets, test creators, kill/scale campaigns quickly. Build internal playbooks on what types of creators and strategies drive results. Social Media Management → moderate mentions, keep users engaged, plan and run social campaigns in line with overall brand strategy. What We’re Looking For 3 to 5 years of experience in social media marketing or creator roles, preferably in the Tech/SaaS domain. Direct influencer/creator marketing experience is a big plus. Strong instincts for what makes content work and ability to spot “fake” reach. Organized, proactive, and able to juggle multiple campaigns at once. Comfortable with basic social media posting/moderation alongside influencer ops. Analytical mindset → able to measure performance and share actionable insights. Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About us: At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI278754646
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. We’re looking for a highly skilled, energetic, and creative storyteller to join Fireflies.ai as our go-to person for all things video, motion, and visual storytelling . You’ll work at the intersection of social media, founder-driven content, and product marketing , using your visual design, motion graphics, and video editing skills — supercharged by AI tools like Midjourney, Runway, Higgsfield, Veo 3, etc. This is a hands-on, high-impact role for someone who’s deeply online, fast-moving, and obsessed with making scroll-stopping content that engages users and brings Fireflies’ story to life. What You’ll Do End-to-End Video Creation Own the creative process for social clips, founders’ videos, product explainers, tutorials, ads, and website animations — from concept to final delivery. Script, storyboard, edit, and animate content that educates, entertains, and drives engagement. AI-Powered Storytelling Leverage tools like Midjourney, Runway, Veo 3, Higgsfield, Flux, etc. to ideate and produce high-quality visuals faster. Continuously explore new AI capabilities to push creative boundaries. Social & Founders’ Content Collaborate with founders and marketing/growth teams to produce authentic short-form content (interviews, behind-the-scenes, thought-leadership clips, micro-content for LinkedIn, X, TikTok, YouTube). Craft viral hooks and experiment with formats inspired by creators and internet culture. Motion Design & Animation Develop a consistent motion language for Fireflies across channels — explainers, product UI animations, web interactions, campaign visuals. Produce website micro-animations, Lottie/Rive assets, thumbnails, and ad creatives. Creative Planning & Collaboration Work closely with product, marketing, and design teams to plan shoots, storyboards, and content calendars. Brainstorm creative angles and campaign ideas that break the B2B SaaS mold. Rapid Content Production Deliver quick-turnaround assets for weekly launches, updates, and campaigns while maintaining quality. Maintain an organized library of video, animation, and design assets for easy reuse. Who You Are 2–4 years of experience in motion design/video editing (startup, SaaS, or creator-driven brand a plus). Skilled in Adobe After Effects, Premiere Pro, Figma; familiarity with Rive/Lottie for web animations. Confident using AI tools (Midjourney, Runway, Veo 3, Higgsfield, etc.) to supercharge creativity. Strong storytelling chops — can script, edit, and design to make even technical topics engaging. Deep understanding of social video trends (TikTok, YouTube Shorts, IG Reels, LinkedIn) and how to craft content that captures attention in seconds. A visual thinker who blends design sense with motion and loves experimenting with new styles. High-energy, resourceful, and self-starting — thrives in a fast-paced, remote environment. Bonus: Experience creating content for founders, influencers, or tech/AI brands. Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimize complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About Us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI278461108
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. Role Overview As an Inbound Sales Manager , you will drive the end-to-end sales cycle, focusing primarily on inbound lead prospecting, conversion, and closing deals. You will also manage customer onboarding, ensuring new clients are set up for success. This role requires a proactive, target-driven professional with strong sales skills, exceptional communication abilities, and the ownership mindset to manage a complete sales cycle in a dynamic, remote-first environment. Responsibilities Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Develop strong relationships with potential clients, positioning the company’s value proposition effectively. Full Sales Cycle Management: Own the entire sales process from lead qualification, conducting product demos, and proposal creation to closing deals. Target Achievement: Meet or exceed sales targets, focusing on metrics such as demo-to-win rates and deal closure timelines. Customer Onboarding: Onboard new customers post-sale, ensuring a seamless transition and proper setup to maximise product adoption. Act as the first point of contact for new customers, answering initial queries and troubleshooting issues to ensure a positive experience. Cross Collaboration: Work closely with cross-functional teams (e.g., engineering, customer success, and product) to resolve onboarding roadblocks and implement customer feedback. Qualifications 4-8 years of experience in B2B sales, preferably handling enterprise clients. Proven ability to meet or exceed sales targets in a fast-paced, target-oriented environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organisational skills to manage multiple sales opportunities and onboarding tasks simultaneously. Familiarity with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite. Self-starter with high ownership, able to work independently and thrive in a fully remote environment. Note: Candidate should be flexible to work in PST/EST timezone Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About us: At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI278550454
Role: Account executive(Inbound Sales)- B2B SaaS Location: Remote Experience: 4+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As an Account Executive at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite . A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. Role Overview At Fireflies.ai, influencers aren’t just distribution and they’re amplifiers of our story. We’re looking for someone who can run influencer campaigns end-to-end while also keeping our social channels clean, active, and engaging. This is a hands-on role with lots of ownership, perfect for someone who understands creators and lives online culture. What You’ll Do Source, vet, and onboard influencers across YouTube, TikTok, LinkedIn, IG, and emerging platforms. Negotiate contracts, manage timelines, and ensure smooth campaign delivery. Brief influencers with brand-aligned messaging and creative hooks. Track campaign performance (beyond vanity metrics → clicks, conversions, signups). Run experiments: allocate budgets, test creators, kill/scale campaigns quickly. Build internal playbooks on what types of creators and strategies drive results. Social Media Management → moderate mentions, keep users engaged, plan and run social campaigns in line with overall brand strategy. What We’re Looking For 3 to 5 years of experience in social media marketing or creator roles, preferably in the Tech/SaaS domain. Direct influencer/creator marketing experience is a big plus. Strong instincts for what makes content work and ability to spot “fake” reach. Organized, proactive, and able to juggle multiple campaigns at once. Comfortable with basic social media posting/moderation alongside influencer ops. Analytical mindset → able to measure performance and share actionable insights. Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About Us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI279288095
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. Role Overview We are seeking an entrepreneurial Product Manager to own our user-facing platforms like desktop app, mobile app, and Chrome extension at Fireflies.ai. You will lead the roadmap, development, and user lifecycle touchpoints (e.g push notifications), driving adoption, retention, and engagement. As Fireflies.ai evolves to deliver more real-time collaboration and voice AI experiences, your work will be critical to our next stage of growth. Key Responsibilities End-to-End Ownership: Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension. Lifecycle Management: Design, implement, and optimise onboarding, activation, push notifications, and retention flows. User Experience: Deeply understand customer journeys, pain points, and workflows to deliver delightful, performant, and reliable platform experiences. Collaboration: Work cross-functionally with engineering, design, data, and growth to launch new features and improve existing ones. Platform Growth: Partner with marketing to scale adoption and usage, leveraging data and experimentation. Realtime & Voice: Prepare platforms for the future of real-time collaboration and voice AI, aligning closely with product and engineering leadership. Requirements 4+ years of product management experience with a focus on desktop/mobile apps and browser extensions. Demonstrated success in launching, scaling, and marketing user-facing software across platforms. Strong understanding of user lifecycle touchpoints: onboarding, push, engagement, retention. Technical proficiency: Able to work closely with engineering and make data-driven decisions. Exceptional collaboration, project management, and communication skills. Startup or high-growth environment experience preferred. Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About Us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI279286956
Fireflies.ai is the #1 AI voice assistant -- automating note-taking, making meetings searchable, and turning voice into action & insights. It integrates into Zoom, Google Meet, and all major web-conferencing platforms. Fireflies is trusted by over 20M users across 300k+ companies worldwide. Ramp recognized Fireflies as the 6th most popular AI platform behind OpenAI, Midjourney and Anthropic. Chances are you’ve seen Fireflies in one of your meetings! We are seeking a passionate and results-driven Customer Success Manager to join our team. In this role, you will play a pivotal role in ensuring our customers achieve their desired outcomes while using our SaaS products. You will be responsible for building strong, lasting relationships with our customers, understanding their needs, and guiding them to success. Customer education and Adoption of features like Implementing AI apps, integrations, workflows, Health checks, low usage analysis, and ensuring retention. Responsibilities: Customer Onboarding: Assist new customers in getting started with our product, providing guidance, and training, and ensuring a smooth onboarding process. Account Management: Develop and maintain strong relationships with key customer accounts. Act as their main point of contact and advocate within the company. Exploring expansion opportunities and PLS Product Expertise : Become an expert in our SaaS product(s) and stay updated on new features and enhancements. Be able to effectively communicate product benefits and solutions to customers. Customer Training: Create and deliver training materials and webinars to help customers maximize the value of our product. Customer Support: Address customer inquiries, resolve issues, and escalate when necessary. Ensure timely responses to customer support tickets. Customer Feedback: Gather customer feedback, case studies, quotes, g2 reviews, and insights to provide input to the product development team for continuous improvement. Renewals and Upselling: Monitor customer usage and work on renewing subscriptions. Identify opportunities for upselling and cross-selling additional services or features. Customer Success Plans: Collaborate with customers to create and execute customer success plans that align with their goals and objectives. Churn Prevention: Proactively identify and address factors that may lead to customer churn. Develop strategies to mitigate churn and increase customer retention. Reporting: Maintain and provide regular reports on customer engagement, satisfaction, and product usage to internal stakeholders. Qualifications: Bachelor's degree in a relevant field (Business, Marketing, Computer Science, etc.). Previous experience in a Customer Success role, preferably within the B2B SaaS industry. Strong communication, interpersonal, and relationship-building skills. Excellent problem-solving abilities and a customer-centric mindset. Proven ability to work independently and as part of a team. Familiarity with Customer Relationship Management (CRM) software is a plus. Note: Availability to work in the PST time zone and accommodate North American customer needs. Values that are important to us : You're data-driven and customer-focused You have excellent communication written and oral (a must-have for remote teams) You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative You thrive in globally distributed, 100% remote teams Perks & Benefits: Competitive compensation Work remotely from anywhere Opportunities to move laterally within a team and grow rapidly Paid time off and flexible leave policy A "no boss" culture that empowers you to take ownership Flexible working hours to fit your lifestyle LGBTQ+ friendly Fun international offsite to connect and recharge Tech reimbursements to support your work
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. Role Overview We are seeking an entrepreneurial Product Manager to own our user-facing platforms like desktop app, mobile app, and Chrome extension at Fireflies.ai. You will lead the roadmap, development, and user lifecycle touchpoints (e.g push notifications), driving adoption, retention, and engagement. As Fireflies.ai evolves to deliver more real-time collaboration and voice AI experiences, your work will be critical to our next stage of growth. Key Responsibilities End-to-End Ownership: Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension. Lifecycle Management: Design, implement, and optimise onboarding, activation, push notifications, and retention flows. User Experience: Deeply understand customer journeys, pain points, and workflows to deliver delightful, performant, and reliable platform experiences. Collaboration: Work cross-functionally with engineering, design, data, and growth to launch new features and improve existing ones. Platform Growth: Partner with marketing to scale adoption and usage, leveraging data and experimentation. Realtime & Voice: Prepare platforms for the future of real-time collaboration and voice AI, aligning closely with product and engineering leadership. Requirements 4+ years of product management experience with a focus on desktop/mobile apps and browser extensions. Demonstrated success in launching, scaling, and marketing user-facing software across platforms. Strong understanding of user lifecycle touchpoints: onboarding, push, engagement, retention. Technical proficiency: Able to work closely with engineering and make data-driven decisions. Exceptional collaboration, project management, and communication skills. Startup or high-growth environment experience preferred. Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About Us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI279286957
Fireflies.ai is the #1 AI teammate for meetings , trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. Role Overview We are seeking an entrepreneurial Product Manager to own our user-facing platforms like desktop app, mobile app, and Chrome extension at Fireflies.ai. You will lead the roadmap, development, and user lifecycle touchpoints (e.g push notifications), driving adoption, retention, and engagement. As Fireflies.ai evolves to deliver more real-time collaboration and voice AI experiences, your work will be critical to our next stage of growth. Key Responsibilities End-to-End Ownership: Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension. Lifecycle Management: Design, implement, and optimise onboarding, activation, push notifications, and retention flows. User Experience: Deeply understand customer journeys, pain points, and workflows to deliver delightful, performant, and reliable platform experiences. Collaboration: Work cross-functionally with engineering, design, data, and growth to launch new features and improve existing ones. Platform Growth: Partner with marketing to scale adoption and usage, leveraging data and experimentation. Realtime & Voice: Prepare platforms for the future of real-time collaboration and voice AI, aligning closely with product and engineering leadership. Requirements 4+ years of product management experience with a focus on desktop/mobile apps and browser extensions. Demonstrated success in launching, scaling, and marketing user-facing software across platforms. Strong understanding of user lifecycle touchpoints: onboarding, push, engagement, retention. Technical proficiency: Able to work closely with engineering and make data-driven decisions. Exceptional collaboration, project management, and communication skills. Startup or high-growth environment experience preferred. Values That Are Important To Us You should be a great communicator and culture maintainer Take a look at our culture document You're data-driven and customer-focused You value fast & incremental engineering cycles You maintain design excellence and minimise complexity You measure your results & automate when possible You get 10% better at something every week You have an internal compass and take accountability & initiative We value overcommunication, candid feedback and a results-driven culture Perks And Benefits Competitive compensation Work remotely anywhere in your respective country Ability to move laterally within a team and grow rapidly Paid time off and flexible leave policy No boss culture Flexible working hours LGBTQ+ friendly Company offsites Tech reimbursements About Us At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI279286963
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