Fintech Risk & Compliance | AML & Fraud Investigations - Pune Onsite

Role & responsibilities

• Review transactions and all available information to understand our customers while respecting all identities.
• Make customer-centric decisions and take the path of least resistance to protect our customers.
• Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
• Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
• Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors

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Preferred candidate profile

• Bachelor graduates
• 1+ yrs International BPO Voice/Blended / Customer Support experience (Fraud, AML, KYC, Banking, Financial, Insurance, Billing, etc.)
• Excellent English communication
• Pune locals preferred (100% Work From Office / WFO)

Whats in it for you?
Earn up to 39,300 Salary Package 4,500 Average Monthly Performance Incentives 3,000 Thrive-On Bonus (upon completion of 1 year) Performance-Based Annual Increment (from year 2 onwards) Both-Way Cab Service for a hassle-free commute Rotational Shifts (US-based voice process) Surprise Welcome Gift upon hire!

Monday to Friday

TIMING: 1:00 PM 8:00 PM IST

VENUE: Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune 411014

Documents to Carry:
Updated Resume / CV Valid Govt. Photo ID Proof (Aadhaar / PAN / Passport)

Send to this email your Full Name + Date + Time of Arrival for attendance:jonnamay.virtudazo@fpsinc.com