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Field Support Engineer- PAN India -3i infotech

3i Infotech

1 - 4 years

Chennai

Posted:5 days ago

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Job Description

Position:

Request you to please share relevant profiles at the earliest.

JD -

  • Incident Resolution: The Engineer will provide mandatory, dedicated on-site support for all local incidents (Tier 1/2) that require physical presence, including hardware faults, network connectivity issues (LAN/Wi-Fi), and peripherals support.
  • Hardware Lifecycle: Services include performing diagnostics, minor repairs, component replacement, Operating System reload/imaging, and coordinating warranty claims and asset disposition with the central Assets Team.
  • System Support: The Engineer will troubleshoot client-side software and application issues, resolve user profile problems, and assist with local patch management as directed by the central IT team.
  • Peripheral Support: The Engineer is responsible for the configuration and troubleshooting of local office equipment, including printers, scanners, and VoIP/telephony systems.

If the JD aligns with your roles and responsibility share your resumes to mousami.ghosh@3i-infotech.com or WhatsApp 9769019644

Please Note this will be a Field Support

Skills Required

Installation Configuration Troubleshooting Field support Networking Laptop LAN troubleshooting Desktop

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Job Type

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