Field Service Engineer

Role & responsibilities

• Install, commission, test, and service solar inverters at customer sites.
• Diagnose and troubleshoot inverter, PCB, electrical, and system-related faults.
• Attend customer complaints and service calls within the assigned territory.
• Perform preventive and corrective maintenance of solar inverter systems.
• Check AC/DC wiring, earthing, protection systems, and inverter performance.
• Replace faulty components and carry out basic repairs at site.
• Coordinate with the Technical/R&D team for complex technical issues.
• Prepare service reports, visit reports, fault analysis, and complaint closure reports.
• Provide technical guidance to customers, dealers, and installation teams.
• Maintain proper records of spare parts, tools, and service equipment.
• Travel to customer sites as required for service and troubleshooting.
• Identify recurring technical issues and provide feedback to the technical team.
• Follow all safety procedures and maintain professional customer relationships.