Field Service Engineer

Job Description

Job Description: As a Field Service Engineer at AguaClan, you will be responsible for the installation, maintenance, troubleshooting, and repair of our water purification systems at customer locations. You will play a key role in ensuring the highest standards of service and customer satisfaction, ensuring the optimal performance of our products. Key Responsibilities: Installation & Commissioning: Install and commission water purification systems at customer sites, ensuring adherence to quality and safety standards. Maintenance & Troubleshooting: Conduct routine maintenance checks and troubleshoot any issues with water purifiers. Perform necessary repairs and system upgrades. Customer Support: Provide on-site technical support to customers, addressing their concerns and resolving any technical issues related to water purifiers in a timely manner. Product Testing & Calibration: Perform testing, calibration, and quality checks on equipment to ensure proper functionality and optimal performance. Documentation & Reporting: Maintain accurate service reports, job logs, and documentation of repairs or replacements performed. Submit detailed reports to the management on a regular basis. Training & Guidance: Educate customers on product operation, maintenance practices, and safety procedures. Provide hands-on training to clients as required. Inventory Management: Keep track of inventory and spare parts for the systems to ensure availability when required. Manage stock efficiently to avoid delays in servicing. Upgrades & Recommendations: Identify and recommend system upgrades or additional services based on customer needs and requirements. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your Current Salary (Per Month)? What is your Expected Salary (Per Month)? What is your notice period? Experience: Total: 1 year (Required) Field service: 1 year (Required) Work Location: In person