Role Overview We are seeking a seasoned and strategic Vice President – International Business Development to lead and expand our footprint in the US markets . This is a high-impact leadership role responsible for driving global revenue growth, building long-term partnerships, and leading enterprise sales efforts in the international BPO space. Key Responsibilities Own and drive business development strategy for the US markets Market Research and Strategic Planning for Customer acquisitions, retentions and growth. Identify, pitch, and close large-scale outsourcing opportunities across verticals (Sales, Customer Support, HR, Legal etc.) Build and manage a strong pipeline of Fortune 1000 and mid-market clients Lead the entire sales cycle – from lead generation and RFP response to contract negotiation and onboarding Collaborate with Operations & Delivery, Finance, HR, Legal, and other teams to design winning proposals Represent Flamingo Infinite at global events, client meetings, and industry forums Mentor and build a high-performing international business development team Ensure Compliances and Legal requirements fulfillment Key Requirements Minimum 15 years of proven experience in BPO/ITES with a strong focus on international business development Minimum 10 years in US market for BPO sales and client services Demonstrated Leadership skills and Strategic thinking capabilities Demonstrated ability to close multi-million-dollar deals with CXO-level stakeholders Expertise in outsourcing services including sales, customer support, HR, legal processes, and advisory verticals Strong business acumen and deep understanding of the global outsourcing ecosystem Deep understanding of prevailing and emerging Technologies in BPO/BPM spaces Excellent communication, leadership, and presentation skills Willingness to travel internationally as required Excellent understanding of BPO service lines including sales, support, advisory, and legal domains Strong command over proposal writing, sales communication, and client engagement Analytical mindset with ability to manage performance metrics and targets Proficient in using CRM tools, MS Office, and sales enablement platforms Show more Show less
As a Vice President of International Business Development at our company, you will play a crucial role in expanding our presence in the US markets. Your responsibilities will include: - Developing and implementing business development strategies specifically tailored for the US markets - Conducting market research and strategic planning to acquire and retain customers while ensuring growth - Identifying, pitching, and closing large-scale outsourcing opportunities across various verticals such as Sales, Customer Support, HR, and Legal - Building and managing a robust client pipeline consisting of Fortune 1000 and mid-market companies - Leading the entire sales cycle from generating leads and responding to RFPs to negotiating contracts and facilitating onboarding - Collaborating with cross-functional teams including Operations & Delivery, Finance, HR, and Legal to create compelling proposals - Representing the company at global events, client meetings, and industry forums - Mentoring and developing a high-performing international business development team - Ensuring compliance with all legal requirements In order to be successful in this role, you must meet the following requirements: - Possess a minimum of 15 years of experience in BPO/ITES with a strong emphasis on international business development - Have at least 10 years of experience in BPO sales and client services within the US market - Demonstrate exceptional leadership skills and strategic thinking capabilities - Show proven ability to secure multi-million-dollar deals with C-level stakeholders - Exhibit expertise in outsourcing services encompassing sales, customer support, HR, legal processes, and advisory verticals - Demonstrate a profound understanding of the global outsourcing ecosystem and emerging technologies in the BPO/BPM spaces - Have excellent communication, leadership, and presentation abilities - Be willing to travel internationally as necessary - Possess a strong command of proposal writing, sales communication, and client engagement techniques - Showcase an analytical mindset with the capability to manage performance metrics and targets - Be proficient in using CRM tools, MS Office, and sales enablement platforms This is a challenging yet rewarding role that requires a strategic mindset, exceptional leadership skills, and a deep understanding of the BPO industry. If you are ready to take on this exciting opportunity and drive our international business development efforts to new heights, we invite you to apply and be a part of our dynamic team at Flamingo Infinite.,