Fashion Consultant

Experience required - 1- 3 years

Qualification - Plus two, Diploma, Graduate

Industry - Apparel/Retail

Roles and Responsibilities:

• Provide expert fashion and wardrobe consultation aligned with current trends and customer preferences
• Deliver exceptional customer experience by anticipating needs and providing personalised, solution-oriented service
• Maintain strong product knowledge across categories to confidently address customer queries to contribute to overall store-revenue goals
• Identify and build relationships with high-value customers to enhance repeat business and customer loyalty
• Actively promote new seasonal merchandise to maximize visibility and sales opportunities and help the customer stay abreast of seasonal fashion trends
• Train and supervise Apprentices deployed at the store to bring them up the curve as a potential Fashion Consultant
• Manage the billing counter in absence of the Store-Manager.
• Effectively communicate ongoing promotions and offers to influence purchasing decisions
• Handle customer concerns and escalations professionally to protect brand reputation and drive satisfaction
• Advise customers on suitable non-apparel options to complement purchases and enhance overall styling
• Ensure merchandise presentation is maintained in line with brand and visual merchandising standards
• Monitor stock levels and proactively highlight fast-moving items, stock gaps, and customer demand trends

Desired Skills:

• Confident, well-groomed, and customer-focused, with the ability to build rapport and provide informed fashion recommendations
• Flexible to work in shifts and adapt to dynamic retail schedules
• Proficient in MS Office and comfortable using retail systems for reporting and data management
• Commercially aware, with the ability to identify fast-moving merchandise and support timely stock replenishment
• Strong communication skills in English, Hindi, and the local language
• 1 - 3 years of relevant retail experience; prior experience in the apparel industry preferred