• Handle and nurture incoming leads from online/offline channels • Call, WhatsApp, and email prospective clients to understand their requirements • Qualify leads and maintain updated records on CRM • Schedule site visits and follow-up consistently to ensure attendance • Coordinate with sales and marketing teams for smooth handover of leads • Share project brochures, pricing, and basic information with clients • Provide prompt and professional communication to maintain strong customer relationships • Maintain performance reports and give feedback to the marketing team