Customer Assistance: Greet and assist customers in selecting suitable computers, laptops, accessories, and software. Explain product features, specifications, and compatibility based on customer needs. 2. Sales & Billing: Handle retail sales transactions accurately using POS or billing software. Achieve monthly and quarterly sales targets set by management. 3. Product Knowledge: Stay updated with the latest trends in IT products, hardware, and software. Provide demonstrations of computers, peripherals, and related products. 4. Inventory Management: Maintain stock levels, update inventory records, and report shortages. Assist with ordering and receiving goods from suppliers. 5. After-Sales Support: Handle basic troubleshooting, product exchanges, and warranty claims. Coordinate with the technical/service team for customer issues. 6. Store Maintenance: Ensure products are displayed neatly and price tags are updated. Maintain cleanliness and organization of the retail area. 7. Customer Relationship Management: Build long-term customer relationships and encourage repeat business. Manage inquiries via phone, WhatsApp, or email professionally. 8. Reporting: Prepare daily sales and stock reports. Provide feedback on fast-moving and slow-moving items.
ccounting software: Tally Prime / ERP / BUSY / SAP Taxation knowledge: GST, TDS, Income Tax, ROC filings Excel proficiency: VLOOKUP, Pivot Table, MIS reporting Strong analytical and problem-solving skills Good communication & leadership